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Shift4 Dine

Critical Impact Resolved Duration: 2h 2m August 23, 2026

Incident Lifecycle

Investigating Investigating Investigating Monitoring
Affected Components
Shift4 Dine Online Ordering

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Aug 23, 2026 at 5:18 PM UTC
Investigating
Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.
Aug 23, 2026 at 5:12 PM UTC
Investigating
Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.
Aug 23, 2026 at 5:12 PM UTC
Investigating
Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are investigating.

These errors may result in the following types of issues:

• Shift4 Dine Yellow bars.
• Shift4 One / Duo Errors
• Online Ordering / QRPay Errors

We will provide updates as they become available.

Thanks for your patience; we apologize for the inconvenience.
Aug 23, 2026 at 4:48 PM UTC
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