Vendor Reliability Hub

Provider status-observation and incident-notice consistency across 1902 monitored cloud services.

Updated Nov 14, 2026 09:42 UTC · 411 source-qualified records · 1,491 provisional

337

Grade A vendors

Grade B

Grade C–F

1,491

Provisional

Service	Grade	Avg Observation→Notice	Incident Notices (90d)	Notice Match
Kentik SaaS US Cluster	A	0m	7	100%
Khan Academy	A	0m	8	100%
Khipu	A	0m	878	100%
Klarna	A	0m	12	100%
Klaviyo	A	0m	12	100%
Knack	A	0m	4	100%
KnowBe4	A	0m	19	92%
Kontent.ai	A	0m	3	100%
Kustomer	A	0m	4	100%
LANDR	A	0m	3	100%
Lightspeed	A	0m	29	93%
Limble	A	0m	8	100%
Linode	A	0m	23	100%
Listrak	A	0m	4	100%
LiveKit	A	0m	22	100%
LiveRamp	A	0m	33	100%
LogicMonitor	A	0m	16	90%
Mailgun	A	0m	10	100%
Marqeta	A	0m	28	100%
Meltwater Media Intelligence Platform	A	0m	11	86%
Mendix Technology	A	0m	14	100%
Mercado Pago	A	0m	187	100%
Mercari	A	0m	7	100%
MindTickle, Inc.	A	0m	5	100%
Mintra	A	0m	6	100%
Modulr Finance Limited	A	0m	4	100%
MoEngage	A	0m	7	100%
MongoDB Atlas	A	0m	11	100%
Monta	A	0m	11	89%
Mux	A	0m	11	100%
Netomi	A	0m	3	100%
NetSuite	A	0m	2102	100%
New Relic	A	0m	8	100%
Nextiva	A	0m	5	100%
Nexus Mods	A	0m	6	100%
NinjaOne	A	0m	14	100%
No-IP	A	0m	7	100%
NordPass	A	0m	4	100%
npm	A	0m	10	100%
Nuvemshop	A	0m	35	100%
Nylas	A	0m	7	100%
Olo	A	0m	11	100%
Omni Analytics	A	0m	7	100%
ON24 Intelligent Engagement Platform	A	0m	5	100%
Onfido	A	0m	8	100%
OpenSRS	A	0m	18	100%
Optimizely	A	0m	21	100%
Orca Security	A	0m	8	100%
Parabola	A	0m	6	100%
ParentSquare	A	0m	11	100%

How we grade transparency

Grades summarize consistency between two records from an official provider source: when ServiceAlert observed an operational-to-disrupted status change and the incident-notice time reported by that source. The observation timestamp is a polling time, not the provider’s exact change time or an independent outage detection. Small or incomplete samples are shown as Provisional.