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Vendor Reliability Hub

Transparency observations, statistically qualified grades, uptime rankings, and SLA compliance across 2313 cloud services.

Updated Aug 15, 2026 14:26 UTC · 2,313 tracked · 706 graded · 400 provisional

0
Grade A vendors
167
Grade B
539
Grade C–F
400
Provisional
Service Grade Avg Delay Incidents (90d) Coverage
OpenSRS B 9 100%
OpenText B 66 100%
OrderMyGear B 4 100%
OutSystems B 11 100%
Palo Alto Strata Cloud Manager B 7 100%
Palo Alto Networks B 17 100%
Pantheon B 16 100%
PEXA B 17 100%
Pexip Service B 4 100%
PlanetScale B 6 100%
Procore B 9 100%
Procurify B 5 100%
Pulumi B 4 100%
Qualys B 75 100%
QuickBooks B 3 100%
ReadMe B 6 100%
Reddit B 3 100%
Robin B 3 100%
Sage B 115 100%
SailPoint B 8 100%
Salt Edge B 3 100%
SolarWinds Service Desk B 5 100%
Samsara B 7 100%
Sanity B 5 100%
Scalr B 5 100%
Searchspring B 3 100%
Seismic B 13 100%
Semaphore CI B 9 100%
SendGrid B 12 100%
Sentry B 28 100%
ServiceTitan B 7 100%
ShareFile® B 3 100%
SharpSpring B 3 100%
Shopify B 14 100%
Simetrik NCLC B 4 100%
Kyndryl Cloud Uplift B 10 100%
Smartsheet B 8 100%
Snowflake B 19 100%
Splunk B 4 100%
SpotOn B 6 100%
Stonly B 3 100%
Storj DCS B 3 100%
Supabase B 49 100%
SuperOffice B 3 100%
Tailscale B 19 100%
TeamViewer B 5 100%
Teamwork B 3 100%
Temporal B 31 100%
Tenable B 14 100%
Tidio B 3 100%

How we grade transparency

Grade A through F is based on three weighted factors: speed of acknowledgement (how soon after we detect an outage the vendor's status page acknowledges it), coverage (what fraction of detected outages receive an official update), and update frequency. Avg Delay is the average across the last 90 days. A vendor needs at least three incidents in that window for a published grade; smaller samples are shown as Provisional instead of implying statistical confidence.

See also: uptime rankings for raw reliability and SLA compliance for stated vs actual uptime.