Vendor Reliability Hub

Provider status-observation and incident-notice consistency across 1902 monitored cloud services.

Updated Nov 14, 2026 09:42 UTC · 411 source-qualified records · 1,491 provisional

337

Grade A vendors

Grade B

Grade C–F

1,491

Provisional

Service	Grade	Avg Observation→Notice	Incident Notices (90d)	Notice Match
Particle	A	0m	6	100%
Paxos	A	0m	20	79%
Payfast	A	0m	19	100%
Pendo	A	0m	6	100%
Perfecto	A	0m	7	100%
PEXA	A	0m	24	94%
Pexip Service	A	0m	7	100%
Phenom	A	0m	13	100%
Phrase	A	0m	8	100%
Phreesia	A	0m	10	100%
Piano Software	A	0m	10	100%
Pinecone	A	0m	11	88%
Ping Identity	A	0m	15	100%
Pitney Bowes	A	0m	34	100%
Planful	A	0m	7	100%
Posit	A	0m	4	100%
PowerSchool	A	0m	26	100%
Prisma	A	0m	3	75%
Prismatic	A	0m	4	100%
Procurify	A	0m	3	100%
Qualtrics	A	0m	24	100%
QuickBooks	A	0m	4	100%
Quicknode	A	0m	82	100%
Rapid7	A	0m	10	100%
Read AI	A	0m	8	100%
Regal AI	A	0m	7	100%
Render	A	0m	14	100%
Resideo	A	0m	13	100%
Restaurant365	A	0m	8	100%
Retool	A	0m	10	100%
RevenueCat	A	0m	8	100%
Riege Software	A	0m	27	100%
Rippling	A	0m	13	100%
Runway	A	0m	11	100%
SolarWinds Service Desk	A	0m	3	100%
Samsara	A	0m	16	100%
Sauce Labs	A	0m	9	100%
Segment	A	0m	11	89%
Sentry	A	0m	25	100%
Seravo	A	0m	10	100%
ServiceTitan	A	0m	7	100%
Shakepay	A	0m	16	100%
ShareFile®	A	0m	4	100%
SheerID	A	0m	4	100%
ShipHero	A	0m	7	100%
Shippo	A	0m	108	100%
ShipStation	A	0m	16	100%
Shopify	A	0m	11	100%
Sigma Computing	A	0m	7	75%
Sinch	A	0m	86	100%

How we grade transparency

Grades summarize consistency between two records from an official provider source: when ServiceAlert observed an operational-to-disrupted status change and the incident-notice time reported by that source. The observation timestamp is a polling time, not the provider’s exact change time or an independent outage detection. Small or incomplete samples are shown as Provisional.