New Incident Management + Host Exposure Scanning — Shipped April 12
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ServiceAlert.ai vs Umami

Umami built the privacy-analytics blueprint we matched. ServiceAlert bundles it with the rest of your monitoring stack at one flat price.

Category Privacy-friendly web analytics
Umami pricing Free self-host, $20/mo cloud (100K events), $90/mo cloud (1M events)
Catalog / scope Open source, ~25K GitHub stars
ServiceAlert Business $249/mo, unlimited users

What Umami does well

  • Battle-tested open-source codebase, easy to self-host
  • Tiny tracker (~3KB) and clean dashboard UX that influenced our own
  • Lower-cost cloud tier than Plausible at the entry point
  • Active community and frequent releases

Where ServiceAlert.ai wins

Capability
Umami
ServiceAlert.ai
One snippet for analytics + Core Web Vitals
Pageviews + custom events only; no LCP/INP/CLS/TTFB/FCP
Single 3KB tag captures both
Drop-in compatibility for existing Umami installs
n/a (it's their snippet)
Yes — keep your existing data-website-id, point DNS at us
Uptime + status + certificates + incidents bundled
No
Yes
30-min visit segmentation for honest bounce / avg-visit
Yes (we matched their approach)
Yes
Realtime active visitors with 30s refresh
Yes
Yes

When to pick Umami instead

If web analytics is your only need and you want to self-host the whole thing on your own VPS, Umami is a great pick — the codebase is clean and free. We competed with their dashboard UX directly, and used their wire shape so you can swap us in transparently. ServiceAlert is for teams that want analytics bundled with the rest of their operational stack.

The bundle math

ServiceAlert.ai is designed as a platform: the $249/mo Business plan gives you uptime monitoring, third-party vendor status aggregation, certificate lifecycle, status pages, and incident management in one login. To reach that capability footprint with Umami, you'd need to stack it with three to four other products. See the methodology page for the cited numbers we use in our stack-replacement comparison.

Last reviewed: 27 April 2026. We update these pages when pricing or capabilities change. If something's stale, email support@servicealert.ai.