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ServiceAlert.ai vs IsDown

IsDown tracks third-party status well. ServiceAlert adds uptime, certs, vulns, and incident management.

Category Third-party status aggregator
IsDown pricing $27 Solo / $49 Pro / $99 Premium / $179 Business per month
Catalog / scope ~6,320 services
ServiceAlert Business $249/mo, unlimited users

What IsDown does well

  • Large catalog (~6,320 services)
  • Chrome extension for always-visible status
  • Published "outages caught early" stats as a trust signal
  • Per-workspace seat limits on Business tier

Where ServiceAlert.ai wins

Capability
IsDown
ServiceAlert.ai
Uptime monitoring for your own services
No
Yes
Certificate lifecycle management
No
Yes
Vulnerability scanning
No
Yes
Incident management
No
Full SEV1–SEV4 lifecycle + Slack war rooms
Transparency Ratings (A–F) for vendor status pages
No
Yes — at /accuracy
Price at unlimited-users tier
$179/mo (15 admin cap)
$249/mo (unlimited)

When to pick IsDown instead

If you only need third-party status aggregation for a small team and Chrome-extension visibility matters more than an integrated security bundle. IsDown is a focused product; ServiceAlert is a platform.

The bundle math

ServiceAlert.ai is designed as a platform: the $249/mo Business plan gives you uptime monitoring, third-party vendor status aggregation, certificate lifecycle, status pages, and incident management in one login. To reach that capability footprint with IsDown, you'd need to stack it with three to four other products. See the methodology page for the cited numbers we use in our stack-replacement comparison.

Last reviewed: 27 April 2026. We update these pages when pricing or capabilities change. If something's stale, email support@servicealert.ai.