New Multi-region uptime checks and custom-domain status pages

ServiceAlert.ai vs Atlassian Statuspage

Atlassian Statuspage specializes in hosted status pages. ServiceAlert combines status pages with monitoring and incident workflows.

Category Hosted status pages
Atlassian Statuspage pricing $29 Hobby / $99 Startup / $399 Business / $1,499 Enterprise per month
Catalog / scope N/A — hosted status pages for your own customers
Recommended ServiceAlert path Team · $99/mo flat

What Atlassian Statuspage does well

  • Category-defining hosted status page product, widely recognized
  • Deep integration with Jira and Atlassian ecosystem
  • Rich subscriber management, SMS / email / webhook subscriptions
  • Custom domains and multi-page support on higher tiers

Where the products differ

Capability
Atlassian Statuspage
ServiceAlert.ai
Custom domain with auto Let's Encrypt (May 2026)
Atlassian charges $79/mo extra for custom-domain support, requiring a manual cert upload + ongoing renewal management
Two-step DNS setup (TXT verify, then CNAME) and we auto-issue + renew the cert within ~5 minutes. No upcharge, no certificate management on your end.
Per-component email subscriptions
Yes — included on Business and above ($399/mo+)
Included on every plan that has status pages — double opt-in, salted-hash IPs, RSS + Atom feeds auto-discovered
Price at the Business-equivalent tier
$399/mo / single page (+$79/mo for custom domain)
$249/mo / includes status page + custom domain + auto Let's Encrypt + the rest of the platform
Uptime monitoring of your own services included
No — a separate product
Yes
Third-party vendor status aggregation included
No
2,300+ services
No per-user fees
Per-user above Hobby
Flat

When to pick Atlassian Statuspage instead

Atlassian Statuspage may fit teams that need mature subscriber controls, several status pages, and close Jira integration. ServiceAlert may fit when a status page needs to share a workflow with uptime checks, vendor status, incidents, and basic SSL monitoring.

Migration

Evaluate both products with the same services

Run both products in parallel until ServiceAlert has reproduced the signals your team actually uses. There is no automated-import promise, and you do not need to cancel first.

  1. InventoryChoose the three vendor dependencies or owned endpoints that drive the most incidents.
  2. RecreateAdd those signals in ServiceAlert while keeping Atlassian Statuspage active.
  3. CompareValidate alert timing, routing, status-page behavior, and retained evidence side by side.
  4. Cut overMove the remaining workflow only after owners agree the parallel run is complete.

Scope and price

The $249 monthly Business plan includes uptime monitoring, third-party vendor status, basic SSL monitoring, status pages, dependency maps, alert clustering, and incident management. Atlassian Statuspage may cover a narrower or broader set of needs. See the methodology page for review dates, source limits, and pricing assumptions.

No card required for an eligible first trial. Without a payment method, the trial ends automatically.

FAQs

How do ServiceAlert.ai and Atlassian Statuspage differ?

The comparison above focuses on Custom domain with auto Let's Encrypt (May 2026), Per-component email subscriptions, and Price at the Business-equivalent tier. Use the published capability table and pricing assumptions to evaluate the products against the same services.

What does Atlassian Statuspage do well?

Category-defining hosted status page product, widely recognized, Deep integration with Jira and Atlassian ecosystem, and Rich subscriber management, SMS / email / webhook subscriptions.

When should I choose Atlassian Statuspage instead?

Atlassian Statuspage may fit teams that need mature subscriber controls, several status pages, and close Jira integration. ServiceAlert may fit when a status page needs to share a workflow with uptime checks, vendor status, incidents, and basic SSL monitoring.

Last reviewed: 5 September 2026. We update these pages when pricing or capabilities change. If something's stale, email support@servicealert.ai.