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Zoom Outage History

Daily provider-status observations and published incident history for Zoom.

Under maintenance

Zoom is reporting under maintenance. Verified . Official provider source.

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40% of 50 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 45.8% 24 13

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Service Degradation Affecting Zoom AI Companion in US Region
minor Observed active window 1h 22m

View incident details and source

Started:

Zoom AI
monitoring
The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom for Google Workspace add-on
minor Observed active window 1h 57m

View incident details and source

Started:

Integrations/Calendar/Plug-In/Add-In
monitoring
The issue affecting a subset of users using Zoom for Google Workspace add-on has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We continue to investigate the service degradation for a subset of users using Zoom for Google Workspace add-on. We will provide an update as soon as more information becomes available.
investigating
We are currently investigating a service degradation for a subset of users using Zoom for Google Workspace add-on Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Node.
minor Observed active window 11h 58m

View incident details and source

Started:

Zoom Node
monitoring
The issue affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating a service degradation affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
August 2026
Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU
minor Observed active window 1h 36m

View incident details and source

Started:

Zoom Dashboard & Reporting
monitoring
The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Services in Hong Kong
minor Observed active window 3h 7m

View incident details and source

Started:

Zoom Meetings Zoom Phone Zoom AI
monitoring
The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Services in Hong Kong Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Legacy Incident Archive

106 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Service Degradation Affecting Multiple Services in US and Europe
Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 12:02 PM UTC to 12:40 PM UTC users might have experienced a service degradation affecting multiple services in US and Europe which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work on a fix for this issue.
identified
We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom AI Expert Assist in US Region.
Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region
minor Source not attested
Last archived state: resolved
View archived record details
identified
We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region. Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region
Source not attested
Last archived state: resolved
View archived record details
monitoring
On July 9, 2026, between 10:25 - 10:40 UTC, a subset of users may have experienced issues with delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Healthcare Integration services in US Region
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting users' ability to sync appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.
identified
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. We are actively working with our carrier partner to resolve the issue. We will share updates as soon as they become available.
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Streaming in Singapore Region.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Live Streaming in Singapore Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We have successfully identified the root cause affecting Live Streaming in Singapore Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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