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75.5%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
66.7%
24
8
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We are continuing to investigate this issue.
investigating
We are observing slowness when accessing the Zenoti application for some customers hosted on AMRS06. We are investigating the cause and will provide an update as soon as possible.
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
The issue with our cloud provider is mitigated and Zenoti application is now working as expected. All the components are working fine now. Our teams are internally verifying the application to ensure things are back to normal. Thanks for your patience and apologies for the inconvenience.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-StageEU, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are observing slowness when accessing the Zenoti application for some customers hosted on ASIA22. We are investigating the cause and will provide an update as soon as possible.
A fix has been implemented and we are monitoring the results.
investigating
We are observing slowness when accessing the Zenoti application for some customers hosted on EURO01. We are investigating the cause and will provide an update as soon as possible.
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of degraded performance affecting customers hosted in AMRS11 POD.
We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Intermittent issues in Zenoti Application - AMRS19
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and we are working on a fix for this. Thank you for your patience.
investigating
We are investigating reports of application unavailability affecting customers hosted in AMRS19 POD.
We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Intermittent issues in Zenoti Application - AMRS21
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and we are working on a fix for this. Thank you for your patience.
investigating
We are investigating reports of degraded performance affecting customers hosted in AMRS21 POD.
We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Intermittent issues in Zenoti Application - ASIA02
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and team is working on a fix. We will share further updates as soon as more information becomes available.
investigating
We are investigating reports of application unavailability affecting customers hosted in ASIA02 POD.
We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Legacy Incident Archive
36 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
AMRS12 - Application issues while using ePrescription functionality
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have deployed a fix to the issue and the application is working now. Our team is monitoring the situation closely.
monitoring
A fix has been implemented and the ePrescription functionality is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.
identified
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. The issue is currently isolated to ePrescription functionality in Zenoti application and all other application workflows are operating as expected. Thank you for your patience.
identified
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.
identified
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are investigating intermittent complaints of errors on AMRS12 POD while using ePrescription functionality. All other application workflows are operating as expected. We are investigating the cause and will provide an update as soon as possible.
AMRS03 - Intermittent Delays in Analytics Reports
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing intermittent failures in analytics data load jobs, resulting in delayed data updates in analytics reports for customers hosted on AMRS03. All other application workflows remain unaffected and are operating normally.
Our team is actively investigating the issue and we will provide updates as more information becomes available.
MIDE01 APIs, ZMA and CMA Application Connectivity Issues
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented. We are currently monitoring the environment to ensure service stability and confirm that the issue has been fully resolved. We will continue to provide updates as necessary.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the cause of the intermittent failures affecting ZMA and CMA applications for customers hosted on MIDE01.
Our engineering team is actively working to implement a fix and is closely monitoring the environment. We will provide additional updates as progress is made toward full resolution.
Thank you for your patience and understanding.
investigating
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
investigating
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
investigating
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
investigating
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
investigating
We are currently observing intermittent failures impacting APIs, ZMA and CMA applications for customers hosted on MIDE01.
Our engineering team is actively investigating the issue and working to identify the root cause. We will provide further updates as soon as more information becomes available.
We apologize for any inconvenience and appreciate your patience.
Analytics Service Degradation
Source not attested
Last archived state: resolved
View archived record details
monitoring
The service is now operational. We're monitoring closely.
investigating
We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.
May 2026
Intermittent issues in Zenoti Application - AMRS19
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers confirmed that the Zenoti application is working as expected as of 7:40 AM PDT.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We are seeing intermittent issues for customers hosted on Zenoti-AMRS19. Few scenarios like Employee Checkin and schedules related to Appointment book are not working as expected for our customers hosted on this POD. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
Intermittent issues in Zenoti Application - AMRS19
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We are seeing intermittent issues for customers hosted on Zenoti-AMRS19. Few scenarios like Employee Checkin and schedules related to Appointment book are not working as expected for our customers hosted on this POD. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
ASIA, EMEA Data refresh for core and analytics reports is impacted
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and all the reports (both core and analytics) are now operational.
We are monitoring the application closely for any issues.
identified
We have identified the issue, and a fix is being implemented right now. We'll keep you posted on the progress.
investigating
We are currently experiencing an issue with the Core and Analytics reports for ASIA02, ASIA03, ASIA12, EMEA02, and EMEA03 PODs. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Analytics Service Degradation
Source not attested
Last archived state: resolved
View archived record details
monitoring
The service is now operational. We're monitoring closely.
investigating
We are currently experiencing an issue with our Analytics Service (analytics02.zenoti.com). We will send an additional update as soon as we resolve this issue.
Zenoti Application Intermittent Issues
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating reports of intermittent unavailability of application. The customers might see slow response from the application in between.
Our Team is actively working on identifying the root cause.
April 2026
Delay in Payout Processing (US and Canada)
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have an update regarding the payout initiation delay impacting a subset of customers in the United States and Canada.
Payouts that were delayed earlier today (April 27, 2026) have now been successfully initiated. We have received confirmation that the delayed payouts have been processed. These payouts are expected to be received later this evening and should not be delayed by a full business day.
We continue to monitor the situation closely.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing a delay in payout initiation for some customers in the United States and Canada region.
Payouts that are typically initiated around 1:15 AM EST on Mondays were delayed today (April 27) and initiated closer to 1:55 AM EST. Due to this delay, some payouts may have missed the Fed ACH cutoff window, resulting in deposits being deferred to the next business day (April 28, 2026).
We are actively working with our payment partner (Adyen) who is currently investigating t...
