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100%of 43 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
27
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Customers tab on the Loyalty admin does not show any data
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Start time 16:00 CET.
Our R&D team is currently investigating the issue.
Not everyone is affected.
Some users may experience login issues and be redirected to an error page
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been successfully implemented, and we are actively monitoring the results.
identified
The root cause has been identified, and our team is currently working on implementing a fix.
investigating
We are currently investigating an issue affecting users that are unable to login into their Yotpo account.
At the moment, we are working on resolving the issue as soon as possible.
We apologize for the temporary inconvenience. More details to follow in the next status update.
The Yotpo Support Team
March 2026
Yotpo Service Disruption notice
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The incident has been fully resolved, and redemptions are now working as expected
investigating
We’re investigating an issue affecting the Point Redemption service, which is preventing customers from redeeming points.
At the moment, we are working on resolving the issue as soon as possible.
We apologize for the temporary inconvenience. More details to follow in the next status update
The Yotpo Support Team
Switching between stores might not be available.
minorSource not attested
Last archived state: resolved
View archived record details
identified
Our engineering team have identified the underlying issue and are currently working on a fix.
investigating
We are continuing to investigate the issue.
Start time:
17 Mar, 2026 - 11:28 [UTC].
We apologise for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.
The Yotpo Support Team.
investigating
Using the store switcher to move to another store might currently not be available.
Yotpo L&R - APIs outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been resolved and everything is going back to normal.
Our R&D are monitoring the situation.
End Time:
2026-03-12 11:15:00 UTC
investigating
Update on the affected components.
investigating
We are currently experiencing an outage affecting our APIs. Our R&D team is actively investigating the issue.
At this time, the following services are impacted:
Loyalty Admin access
Points redemptions
We will provide an update as soon as more information becomes available.
Start Time:
2026-03-12 10:45:00 UTC
