Xsolla Outage History
Uptime record, past incidents, and downtime history for Xsolla.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 15 | 0 |
| July 2026 | 90.3% | 31 | 3 |
| June 2026 | 100% | 30 | 0 |
| May 2026 | 100% | 15 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Payment Processing Issue
Started: Jul 24, 9:32 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 24, 9:41 AM
identified
We are continuing to work on a fix for this issue.
Jul 24, 9:40 AM
identified
We are continuing to work on a fix for this issue.
Jul 24, 9:34 AM
identified
We're experiencing a partial outage due to issues with payment processing.
Jul 24, 9:32 AM
Intermittent latency affecting store.xsolla.com APIs
Started: Jul 14, 6:18 PM
monitoring
We have identified and resolved the source of the intermittent connectivity issues, which were isolated to a specific network zone. Our engineering team successfully migrated affected services to stable zones, and we have confirmed that service connectivity has been fully restored. We are continuing to monitor performance and are conducting a post-incident review to prevent recurrence.
Jul 14, 6:57 PM
investigating
We are currently investigating reports of intermittent latency affecting store.xsolla.com APIs, which may result in temporary connection delays for some users. Our engineering team is actively working to identify and resolve the root cause. We will provide further updates as we continue our investigation.
Jul 14, 6:18 PM
May 2026
Xsolla Launcher - degraded availability due to upstream CDN incident
Started: May 13, 8:08 PM
monitoring
Xsolla Launcher CDN traffic has recovered across affected endpoints. Per our upstream CDN provider, the CDN has mostly recovered but may still be partially unavailable for some users while remediation continues on their side
We are continuing to monitor the situation.
May 13, 8:28 PM
investigating
We are aware of an ongoing incident impacting Xsolla Launcher availability. End users may experience failed or slow downloads of launcher assets.
The issue has been traced to a major outage at one of our upstream CDN providers, which is currently affecting their global content delivery network and API. Their engineering team has acknowledged the incident and is actively investigating the root cause.
Our team is monitoring the situation closely and evaluating mitigation options on our side. ...
May 13, 8:08 PM
Store API degraded performance
Started: May 5, 7:24 PM
monitoring
We have applied a mitigation that has restored Store API availability. Our team continues to monitor the service to ensure stability.
May 5, 8:24 PM
investigating
We are currently investigating a service outage affecting the Store API and our Webshop product in general. Our team is actively working to identify the root cause and will provide an update as soon as possible.
May 5, 7:46 PM
investigating
We are currently investigating reports of degraded performance affecting the Store API. Users may experience slow load times or errors when accessing Webshop-related pages. Our team is actively looking into the issue and will provide an update as soon as possible.
May 5, 7:24 PM