New Multi-region uptime checks and custom-domain status pages

Site Builder Partner Sites Unavailable

Critical Impact Resolved Duration: 2h 6m September 28, 2026
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Current answer

Xsolla experienced a critical incident: Site Builder Partner Sites Unavailable. ServiceAlert observed recovery on Sep 28, 2026.

Official Xsolla status page Current Xsolla status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring Monitoring Investigating Investigating Monitoring
Affected Components
Site Builder

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 28, 2026 at 9:13 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 28, 2026 at 8:00 AM UTC
Investigating
We are currently investigating this issue.
Sep 28, 2026 at 7:48 AM UTC
Monitoring
We are continuing to monitor for any further issues.
Sep 28, 2026 at 7:45 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 28, 2026 at 7:41 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 28, 2026 at 7:39 AM UTC
Investigating
Site Builder were temporarily unavailable due to an unexpected issue
Sep 28, 2026 at 7:38 AM UTC
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