Current answer
Xendit experienced a minor incident: Payouts Disruption in Indonesia. ServiceAlert observed recovery on Nov 14, 2026.
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Incident Lifecycle
Affected Components
Disbursement - BCA
Disbursement - BNI
Disbursement - Mandiri
Disbursement - Permata
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, 100000001-250000000
MANDIRI: 10000-50000000
Other banks and Ewallets: 1-9999, 100000001-250000000
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, 100000001-250000000
MANDIRI: 10000-50000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Nov 14, 2026 at 7:00 PM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, 100000001-250000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, 100000001-250000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Nov 14, 2026 at 6:30 PM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: All amount
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: All amount
Nov 14, 2026 at 6:20 PM UTC
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