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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Support Chat — Degraded Performance
Source not attested
Last archived state: resolved
View archived record details
identified
We're currently experiencing a technical issue with our live chat support tool. You may experience longer than usual wait times when contacting us via chat.
We will update this page once the issue is fixed.
Thank you for your patience.
July 2026
Withdrawals delayed
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the issue affecting some withdrawals, and our payment partner has now restored normal Faster Payments processing.
New withdrawal requests should now be processed without delays.
If your withdrawal was submitted while the issue was ongoing and is still pending, there's no need to retry or submit a new request. Our team is actively working to process these outstanding withdrawals as quickly as possible.
We apologise for the inconvenience
identified
We are currently aware of an issue affecting some withdrawals.
Our payment partner is experiencing delays with Faster Payments processing, which may cause some withdrawals to remain pending for longer than usual.
We are actively monitoring the situation and working with our provider to restore normal service as quickly as possible.
There is no need to retry or resubmit your withdrawal. Any pending withdrawals will remain in the queue while the issue is being investigated.
We apologise for the...
June 2026
Delays to GBP Withdrawals
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently aware of an issue affecting some GBP withdrawals.
Our payment partner is experiencing delays with Faster Payments processing, which may cause some withdrawals to remain pending for longer than usual.
We are actively monitoring the situation and working with our provider to restore normal service as quickly as possible.
There is no need to retry or resubmit your withdrawal. Any pending withdrawals will remain in the queue while the issue is being investigated.
We apologise for...
May 2026
US Stocks Sell Order Delays
Source not attested
Last archived state: resolved
View archived record details
investigating
We're aware that some customers may be experiencing delays in the completion of their stock sell orders.
Our technical team is actively investigating the issue and handling it with the highest priority to restore normal service as quickly as possible.
Please rest assured that your funds and assets remain safe and secure during this time.
We sincerely apologise for any inconvenience this may have caused and appreciate your patience and understanding while we work toward a resolution
EU banking network outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Due to an issue our EU banking network is currently experiencing, transfers made after 08:00 this morning may be delayed. This includes Instant Deposits, Quick Transfers, withdrawals and payouts from stocks to EU bank accounts.
The transactions will complete automatically as soon as the EU network restores normal service. We will continue to monitor the situation closely and keep you updated via our status page.
April 2026
Issues Affecting Sign-Up
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are currently investigating an issue impacting a small subset of users during the sign-up process.
Our team is actively working to identify the root cause and implement a resolution as quickly as possible.
We appreciate your patience and understanding while we work on this.
Issues affecting new users on app version 3.67.0
Source not attested
Last archived state: resolved
View archived record details
identified
We’re investigating an issue affecting users who downloaded the latest app version (3.67.0). Our team is working on a fix and we’ll share updates soon.
