New Multi-region uptime checks and custom-domain status pages

Voximplant Outage History

Daily provider-status observations and published incident history for Voximplant.

Major outage

Voximplant is reporting major outage. Verified . Official provider source.

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54.5% of 33 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 57.1% 28 12

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Outage: PSTN connectivity - outbound
major

View incident details and source

Started:

PSTN connectivity - outbound PSTN outbound
investigating
We are currently experiencing a mass issue with call routing involving the Kcell carrier network (Kazakhstan)
Деградация: PSTN connectivity - outbound
minor Observed active window 7h 55m

View incident details and source

Started:

PSTN connectivity - outbound
investigating
Мы фиксируем проблемы с установлением и маршрутизацией исходящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN).
Degradation: Workspace (Kit)
minor Observed active window 28m

View incident details and source

Started:

Workspace
investigating
Some agents in the Brazil region (Node 9) are experiencing authorization issues with the Voximplant Kit workspace. Our engineers are deploying a fix.
Деградация: PSTN connectivity - outbound
minor Observed active window 72h 12m

View incident details and source

Started:

PSTN connectivity - outbound PSTN outbound
investigating
Мы фиксируем проблемы с установлением и маршрутизацией вызовов с номерами Санкт-Петербурга в регионе Russia. Пользователи могут столкнуться с частичной деградацией сервиса входящей и исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN).
Degradation: Messaging (Kit)
minor Observed active window 30h 40m

View incident details and source

Started:

Messaging
investigating
Messaging services in Voximplant Kit are experiencing issues in the Brazil region (Node 9). Text channels may be delayed or unavailable.
В настоящий момент наблюдаются проблемы с исходящими звонками в регионе РФ.
major Observed active window 40m

View incident details and source

Started:

PSTN connectivity - outbound PSTN outbound PSTN outbound
investigating
We are currently investigating this issue.
August 2026
Наблюдаются проблемы с исходящими звонками с некоторых мобильных номеров в регионе Россия.
major Observed active window 19h 4m

View incident details and source

Started:

PSTN connectivity - outbound PSTN outbound PSTN outbound
investigating
We are currently investigating this issue.
Возможны перебои в приеме входящих звонков с телефонной сети общего пользования (PSTN) во Владивостоке.
major Observed active window 121h 26m

View incident details and source

Started:

PSTN inbound PSTN inbound PSTN connectivity - inbound
investigating
We are currently investigating this issue.
Деградация: Звонки в ТФОП
minor Observed active window 10h 29m

View incident details and source

Started:

Whatsapp messaging
investigating
Некоторые звонки в РФ регионе могут не проходить.

Legacy Incident Archive

34 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
We are currently experiencing issues with sending HSM templates in messengers for users with the Agent role in Voximplant Kit within the US region.
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
We are experiencing issues with redictive Dialing System (PDS) in Voximplant Kit in the Ru region node 4. Outbound campaigns may fail to initiate calls or connect answered lines to agents.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
We are currently experiencing network connectivity issues at our upstream provider's datacenter in the AU region. Users may experience difficulties making or receiving calls, as well as call drops.
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Increased API response time and temporary unavailability of the Voximplant Control Panel in the RU region (node4).
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are observing increased API response time and temporary unavailability of the Voximplant Control Panel in the RU region (node4). Users may experience 5xx Bad Gateway or login failures. The Voximplant Platform API is experiencing increased error rates or latency in the RU region (node4). API calls may return 5xx errors or time out.
June 2026
Partial problems with call lists in the RU region.
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
We are experiencing some incoming SMS delays and failures in Russia. Our team is investigating with local carriers.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Partial failure in sending messages/templates via WhatsApp
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Unable to answer calls on the softphone, status issues
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Some clients may experience issues with campaigns RU
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are observing degraded performance of Voximplant Kit and Platform in the RU region. Users may experience slow page loading and increased server response times. Our team is working on stabilization.
Some clients may experience issues with campaigns RU2 (Node 5).
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.