New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Voximplant Outage History

Uptime record, past incidents, and downtime history for Voximplant.

Checking current status...
67% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 60% 15 6
July 2026 71% 31 9
June 2026 73.3% 30 8
May 2026 53.3% 15 7

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Техническое обслуживание: WhatsApp Звонки, Панель управления (Платформа), API (Платформа) и ещё 14
maintenance

Started: Aug 3, 9:24 PM

investigating
Platform Update on Node 3 (Region RU). Start time (UTC): 02:00 AM Expected duration: 120 minutes
Aug 3, 9:24 PM
Техническое обслуживание: WhatsApp Звонки, Панель управления (Платформа), API (Платформа) и ещё 14
maintenance

Started: Aug 3, 3:07 PM

investigating
Scheduled Maintenance: Platform Update on Node 10 (Region KZ). Start time: 16:00 UTC Expected duration: 120 minutes
Aug 3, 3:07 PM
July 2026
Degradation: Control panel (Kit)
minor

Started: Jul 30, 2:52 PM

investigating
We are experiencing authorization issues with Voximplant Kit accounts in the Mexico region. You may encounter slow loading times or login failures.
Jul 30, 2:52 PM
Some outgoing calls to MegaFon numbers in Russia may fail to go through.
major

Started: Jul 29, 6:23 AM

investigating
We are currently investigating this issue.
Jul 29, 7:16 AM
Деградация: API (Платформа)
minor

Started: Jul 28, 2:01 PM

investigating
Тест
Jul 28, 2:01 PM
Деградация: WhatsApp Звонки, Биллинг / Платёжные сервисы
minor

Started: Jul 28, 1:52 PM

investigating
Тест
Jul 28, 1:52 PM
CLI test incident
minor

Started: Jul 28, 8:57 AM

investigating
Manual curl test — safe to resolve
Jul 28, 8:57 AM
We are currently experiencing chat routing issues in RU region.
major

Started: Jul 27, 6:00 PM

investigating
We are currently investigating this issue.
Jul 28, 6:42 AM
Some outgoing calls in Russia may not go through successfully
major

Started: Jul 21, 12:34 PM

investigating
We are currently investigating this issue.
Jul 21, 1:18 PM
We are currently experiencing issues with sending HSM templates in messengers for users with the Agent role in Voximplant Kit within the US region.
major

Started: Jul 15, 9:40 PM

investigating
We are currently investigating this issue.
Jul 15, 9:40 PM
We are experiencing issues with redictive Dialing System (PDS) in Voximplant Kit in the Ru region node 4. Outbound campaigns may fail to initiate calls or connect answered lines to agents.
minor

Started: Jul 15, 3:08 AM

investigating
We are currently investigating this issue.
Jul 15, 6:45 AM
We are currently experiencing network connectivity issues at our upstream provider's datacenter in the AU region. Users may experience difficulties making or receiving calls, as well as call drops.
major

Started: Jul 10, 1:35 AM

investigating
We are currently investigating this issue.
Jul 11, 8:34 AM
Increased API response time and temporary unavailability of the Voximplant Control Panel in the RU region (node4).
major

Started: Jul 9, 8:00 AM

monitoring
We are continuing to monitor for any further issues.
Jul 9, 9:42 AM
monitoring
We are observing increased API response time and temporary unavailability of the Voximplant Control Panel in the RU region (node4). Users may experience 5xx Bad Gateway or login failures. The Voximplant Platform API is experiencing increased error rates or latency in the RU region (node4). API calls may return 5xx errors or time out.
Jul 9, 9:14 AM
June 2026
Partial problems with call lists in the RU region.
major

Started: Jun 20, 9:00 PM

investigating
We are currently investigating this issue.
Jun 22, 9:39 AM
We are experiencing some incoming SMS delays and failures in Russia. Our team is investigating with local carriers.
minor

Started: Jun 16, 4:45 PM

investigating
We are continuing to investigate this issue.
Jun 19, 3:20 PM
investigating
We are currently investigating this issue.
Jun 19, 3:13 PM
We are currently experiencing issues with incoming and outgoing calls in the RU region. Some calls may fail to connect or be dropped. Our engineering team is investigating the issue.
minor

Started: Jun 16, 4:45 PM

identified
We are currently experiencing issues with incoming and outgoing calls in the RU region. Some calls may fail to connect or be dropped. Our engineering team is investigating the issue.
Jun 16, 2:12 PM
Partial failure in sending messages/templates via WhatsApp
minor

Started: Jun 12, 2:25 PM

investigating
We are currently investigating this issue.
Jun 12, 2:25 PM
Unable to answer calls on the softphone, status issues

Started: Jun 10, 10:45 AM

investigating
We are currently investigating this issue.
Jun 10, 10:45 AM
Some clients may experience issues with campaigns RU
minor

Started: Jun 9, 3:41 PM

investigating
We are observing degraded performance of Voximplant Kit and Platform in the RU region. Users may experience slow page loading and increased server response times. Our team is working on stabilization.
Jun 9, 3:41 PM
Some clients may experience issues with campaigns RU2 (Node 5).
minor

Started: Jun 4, 10:50 AM

investigating
We are currently investigating this issue.
Jun 4, 11:11 AM
May 2026
Some outgoing calls in Russia may not go through successfully
major

Started: May 29, 9:04 AM

investigating
We are currently investigating this issue.
May 29, 9:04 AM
Partial unavailability of vox and kit services in RU region
minor

Started: May 27, 12:24 PM

investigating
We are currently investigating this issue.
May 27, 12:41 PM
Redundant call attempts to contacts in PDS campaigns
major

Started: May 21, 4:20 PM

investigating
We are currently investigating this issue.
May 21, 5:47 PM
Increased API request response times in RU region
major

Started: May 20, 3:33 PM

investigating
We are continuing to investigate this issue.
May 20, 7:18 PM
investigating
We are continuing to investigate this issue.
May 20, 7:16 PM
investigating
We are currently investigating this issue.
May 20, 7:14 PM
Some incoming and outgoing calls in Russia may not go through successfully
major

Started: May 17, 4:50 AM

investigating
We are currently investigating this issue.
May 17, 5:41 AM
Intermittent issues with calls are being observed in Russia
major

Started: May 6, 8:30 AM

investigating
We are currently investigating this issue.
May 6, 10:50 AM
Some incoming and outgoing calls to Russian numbers may not go through.
major

Started: May 6, 4:05 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 6, 6:08 AM
investigating
We are currently investigating this issue.
May 6, 4:42 AM
HTTP requests configured in the call script using NET methods periodically do not trigger in Russia, with the error: Code: -8. Error: Resolving timed out
major

Started: May 6, 2:19 AM

investigating
We are currently investigating this issue.
May 6, 9:58 AM
April 2026
Problem with switching operator statuses for some customers in the US region
major

Started: Apr 23, 6:40 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 7:11 PM
investigating
We are currently investigating this issue.
Apr 23, 6:53 PM
There are difficulties observed with the kit operation in the US region
major

Started: Apr 20, 5:02 PM

investigating
We are currently investigating this issue.
Apr 20, 5:20 PM
Some incoming and outgoing calls from Moscow numbers of the operator "Fastkom" may not go through periodically
minor

Started: Apr 15, 8:00 AM

investigating
We are continuing to investigate this issue.
Apr 16, 1:07 PM
investigating
We are currently investigating this issue.
Apr 16, 1:06 PM
Some outgoing SMS are not going through in the RU region
major

Started: Apr 12, 10:50 AM

investigating
We are currently investigating this issue.
Apr 12, 12:10 PM
Difficulties in the operation of Platform and KIT in the US and EU regions (slow loading, long server response times during calls, and 408 errors when placing calls)
major

Started: Apr 8, 9:40 PM

investigating
We are currently investigating this issue.
Apr 9, 1:48 AM
Call distribution failures to KIT/Platfrom agents in LATAM
major

Started: Apr 8, 8:49 PM

investigating
We are currently investigating this issue.
Apr 8, 8:50 PM