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79.7%of 59 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
76.7%
30
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Command is experiencing degraded performance for some customers
A fix has been implemented and we are monitoring the results.
investigating
We're aware of an issue affecting Command for some customers. Affected users may see Command load slowly or fail to load.
Legacy Incident Archive
43 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Issues loading Mailroom Home page on Command
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Verkada is investigating an issue where users are unable to load the Mailroom Home page on Command. The Mailroom app is not affected.
Some users are experiencing issues with Access unlocks and user creation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Alarms page crashing after changes to response levels
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Verkada engineering is aware of an issue where the alarms page does not load under some circumstances such as changing response levels. We are currently investigating.
