Vena Solutions Outage History
Uptime record, past incidents, and downtime history for Vena Solutions.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 77.8% | 27 | 6 |
| May 2026 | 87.1% | 31 | 4 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Template Studio service affected in some environments
Started: Jun 24, 3:20 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 24, 4:03 PM
investigating
We are currently investigating an issue with Template Studio service. Our support team is engaged and actively working to resolve it.
Jun 24, 3:20 PM
Vena 365 Reports and Templates issue
Started: Jun 24, 11:11 AM
monitoring
Monitoring - Microsoft has confirmed that the rollback is now fully deployed across their global network. While many users will start to see the issue resolve immediately, it may take up to 4 hours for regional internet caches to fully refresh worldwide. If you are still experiencing the issue, you can try clearing your Excel cache and restarting Excel to force the update locally. Please note that due to upstream network caches, this may not immediately resolve the problem for everyone, but w...
Jun 25, 7:08 PM
identified
Update – Microsoft has made meaningful progress in its investigation and has narrowed the scope of the issue to a recent change within the Microsoft platform.
Microsoft engineering teams continue to investigate the issue and, as part of their response, have begun rolling back the recent change while they complete their investigation.
As the rollback propagates through Microsoft's service, we expect affected customers to begin seeing the issue resolve throughout the day, although recovery ...
Jun 25, 4:38 PM
identified
We have confirmation that this is a Microsoft issue, and we are communicating continuously to track the progress of their fix. As they work to address this Excel behavior, we are continuing to closely monitor the impact across all our hubs. Thank you for your ongoing patience; we will update you on our progress.
Jun 25, 1:02 PM
investigating
We are currently investigating an issue with Vena 365 Reports and Templates. Our investigation leads us to believe that Microsoft has made a change to how the "Unprotect Sheet" functionality works, and we are working diligently in partnership with them to resolve this issue. Not all users in your tenant will be impacted, as Microsoft rolls out changes gradually across their Excel user base. Our support teams are engaged and we will keep you updated on our progress.
Jun 24, 6:49 PM
investigating
We are continuing to investigate this issue.
Jun 24, 1:39 PM
investigating
We are continuing to investigate this issue.
Jun 24, 11:37 AM
investigating
We are currently investigating an issue with Reports and Templates with V365 addin. Our support teams are engaged, and we will keep you updated on our progress.
Jun 24, 11:11 AM
Emergency Maintenance - EU1
Started: Jun 20, 2:28 PM
investigating
Emergency maintenance is currently in progress. Some operations may be delayed or intermittently unavailable. We will provide updates as progress continues.
Jun 20, 2:28 PM
Performance Degradation – V365
Started: Jun 3, 5:06 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 3, 6:59 PM
identified
The issue has been identified and a fix is being implemented.
Jun 3, 6:36 PM
investigating
We are observing degraded performance impacting V365. The team is investigating and working to restore normal operation as quickly as possible.
Jun 3, 5:06 PM
May 2026
Template Studio Unavailable
Started: May 26, 2:28 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 26, 5:09 PM
investigating
We are currently investigating an issue affecting Template Studio. Our support teams are engaged and working to resolve the problems, and we will provide updates as progress is made.
May 26, 2:28 PM
ETL Job Failures Impacting Multiple Hubs (US5, US6, EU3, CA4)
Started: May 15, 10:20 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 15, 11:27 AM
identified
The issue has been identified and a fix is being implemented.
May 15, 10:37 AM
investigating
We are currently investigating an issue affecting ETL jobs in specific scenarios across the US5, US6, EU3 and CA4 hubs. Some ETL jobs are failing as a result.
Our support teams are actively engaged and working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available.
May 15, 10:20 AM
April 2026
V365 Unavailable - CA4
Started: Apr 15, 8:35 PM
monitoring
The issue has been identified and a fix has been implemented.
Apr 15, 9:42 PM
investigating
We are actively investigating an issue impacting V365 that is preventing some files from being processed. Our support teams are engaged and working to resolve the problems, and we will provide updates as progress is made
Apr 15, 8:35 PM
Vena Hub Unavailable - CA4
Started: Apr 15, 4:55 PM
investigating
We are currently investigating an issue affecting the Vena hub, where users are unable to log in. Our support teams are engaged, and we will keep you updated on our progress.
Apr 15, 4:55 PM
ETL Job Failures Impacting Multiple Hubs (US5, US1, EU1)
Started: Apr 2, 9:21 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 2:50 PM
identified
The issue has been identified and a fix is being implemented.
Apr 2, 9:31 AM
investigating
We are currently investigating an issue affecting ETL jobs in specific scenarios across the US5, US1, and EU1 hubs. Some ETL jobs are failing as a result.
Our support teams are actively engaged and working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available.
Apr 2, 9:21 AM