Current answer
Vena Solutions experienced a minor incident: Vena Copilot Temporarily Unavailable in EU. ServiceAlert observed recovery on Sep 29, 2026.
Official Vena Solutions status page Current Vena Solutions status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
EU1
EU2
EU3
Incident Timeline
Monitoring
Azure's engineering team has identified a backend service dependency that experienced timeouts while processing requests in the region, resulting in intermittent failures and delays. Service health is improving and queued requests are currently being processed.
Investigation and mitigation efforts remain ongoing as we continue to monitor recovery and validate the health of supporting platform infrastructure. We will provide additional updates as they become available.
Investigation and mitigation efforts remain ongoing as we continue to monitor recovery and validate the health of supporting platform infrastructure. We will provide additional updates as they become available.
Sep 29, 2026 at 5:49 PM UTC
Identified
Starting at 12:43 UTC on 29 Sep 2026, Azure is currently experiencing a platform issue affecting the Azure OpenAI Service service in the EU region. During this incident, you may experience service interruptions with Vena Copilot in this region.
Sep 29, 2026 at 2:16 PM UTC
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