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97.6%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
93.5%
31
2
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Check presentment and check origination - connectivity issue with the Federal Reserve (Connect Direct)
We have identified a connectivity issue between Unit and the FRB for check receiving and check origination.
investigating
We are investigating an issue affecting incoming check presentment and outbound check origination with the Federal Reserve. Other payment types are operating normally unless we post a separate update.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Card activities partial outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have resolved the issue for all new Cards API requests and are currently investigating previously affected requests.
investigating
We are seeing that some card activities (activate, get CVV2, set/change PIN) are failing or not working as expected. We are investigating
Card creation failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Customers trying to create cards may experience degraded performance
May 2026
Degraded Sandbox Performance
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing degraded performance in sandbox with intermittent failures, affecting the Dashboard and API response times. Investigation is in progress.
