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Unit

Check presentment and check origination - connectivity issue with the Federal Reserve (Connect Direct)

Minor Impact Resolved Duration: 8h 8m October 27, 2026
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Current answer

Unit experienced a minor incident: Check presentment and check origination - connectivity issue with the Federal Reserve (Connect Direct). ServiceAlert observed recovery on Oct 28, 2026.

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Incident Lifecycle

Investigating Identified
Affected Components
Payments

Incident Timeline

Identified
We have identified a connectivity issue between Unit and the FRB for check receiving and check origination.
Oct 27, 2026 at 3:58 PM UTC
Investigating
We are investigating an issue affecting incoming check presentment and outbound check origination with the Federal Reserve. Other payment types are operating normally unless we post a separate update.
Oct 27, 2026 at 3:56 PM UTC
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