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96.5%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've rolled back the recent release that was causing SSO login issues, and we're seeing login errors return to normal levels. We're continuing to monitor closely to confirm the issue is fully resolved.
investigating
We've narrowed down a likely cause of the SSO login issues and are rolling back a recent release as a corrective action. We're monitoring closely and will provide an update shortly.
investigating
We've narrowed down a likely cause of the SSO login issues and are rolling back a recent release as a corrective action. We're monitoring closely and will provide an update shortly.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
The Udemy.com site is degraded
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our Udemy.com site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.
Unexpected Email Notifications.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where some learners may be receiving an usually high number of email notification from the platform.
Our engineering team is actively working to identify the root cause and mitigate the impact. We understand this may be disruptive and appreciate your patience while we resolve the issue.
Site is degraded
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Current Status: Recovery in Progress
We’re starting to see positive signs of recovery on the site.
Our engineering team will continue monitoring to ensure full restoration.
Thank you for your continued patience.
investigating
Our site is experiencing a stability issue. Symptoms are blank pages and slowness on the site. We're looking into this, and we'll report back as more information becomes available.
CLP issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Some course pages may not load and instead show an error, preventing learners from accessing the course content.
identified
We are continuing to work on a fix for this issue.
identified
Non-cached course landing pages may fail to load for users, resulting in errors when accessing course content.
March 2026
Course completion ratio is not updated
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’re seeing gradual recovery in the course completion ratio. We will continue to monitor the results.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue where learner course progress appears as less than 100% in reports and dashboards, despite the fact that they have already received completion certificates. Our engineering team is currently working to resolve it.
Some coding exercises showing “Something is wrong in our systems” error
Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue where some learners are unable to complete coding exercises. After running or modifying the base code and clicking Run tests, the execution hangs for 1–2 minutes and then returns the error message “Something is wrong in our systems.”
Udemy Business MCP authentication issues
majorSource not attested
Last archived state: resolved
View archived record details
investigating
SSO login has been restored. We are now focused on a remaining issue where some users cannot authenticate to the Udemy Business MCP Server for AI tool integrations. Our team is investigating and deploying fixes.
investigating
We are currently investigating an issue affecting Single Sign-On (SSO) for some users following a recent authentication service migration.
At this time, most existing users can log in via SSO but may have experienced failures earlier.
New users attempting to sign up via SSO are still impacted. They may see a generic error message or be redirected back to the login page after attempting SSO.
We will provide updates here as we make progress.
As a temporary workaround, where available in you...
