New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard

Udemy Outage History

Uptime record, past incidents, and downtime history for Udemy.

Checking current status...
81.3% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 88% 25 3
April 2026 76.7% 30 7
March 2026 77.4% 31 7
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Users Unable to Access Udemy.com
major

Started: May 15, 7:35 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 15, 8:06 PM
investigating
We are currently investigating this issue.
May 15, 7:35 PM
Service disruption
critical

Started: May 8, 1:19 AM

monitoring
We are continuing to monitor for any further issues.
May 8, 5:55 PM
monitoring
We are seeing recovery in all impacted areas of our site. We are continuing to monitor for any further issues.
May 8, 10:01 AM
monitoring
Amazon is starting to recover according to the latest updates, but we are seeing some elevated errors again. We are continuing to monitor.
May 8, 6:06 AM
identified
Service disruption. We are currently stable but still open to impact from the AWS issues. AWS is currently trying to restore a cooling system that caused an overheating event within the datacenter. Next schedule update is around 10pm PT. You may see errors when trying to sign in or watch content. It's still ongoing, we will share more updates as they come in. Thank you for your patience.
May 8, 3:30 AM
identified
We are currently experiencing service disruptions due to a third-party infrastructure issue. Some users may experience degraded performance or intermittent errors. Current status: We have identified the root cause and are working with our infrastructure provider to restore full service. We are seeing signs of recovery and expect continued improvement. We apologize for the inconvenience and will provide updates as the situation progresses.
May 8, 2:12 AM
identified
The issue has been identified and a fix is being implemented.
May 8, 1:55 AM
investigating
We are currently investigating an issue that may affect some logged-in users. Our engineering team is actively working to resolve it. We will provide updates as more information becomes available.
May 8, 1:19 AM
Site is degraded
minor

Started: May 5, 12:23 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 5, 5:15 PM
investigating
Our site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.
May 5, 12:23 PM
April 2026
Site is degraded
minor

Started: Apr 20, 3:45 PM

monitoring
We are seeing signs of recovery following earlier performance degradation across the platform. Users should experience improved load times, and services are stabilizing. Our engineering team continues to monitor closely to ensure full resolution. We will provide another update once monitoring is complete or if any changes occur.
Apr 20, 4:14 PM
investigating
We are continuing to investigate this issue.
Apr 20, 4:03 PM
investigating
Our site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.
Apr 20, 3:45 PM
Video player: some users see a blank screen instead of course videos

Started: Apr 16, 1:09 AM

monitoring
Fix deployed for blank video player issue We’ve deployed a change intended to fix the issue where some users saw a blank area instead of the course video player when watching Udemy courses in a web browser. Initial checks indicate that video playback is working as expected again, but we are continuing to monitor error rates and user feedback to ensure the issue is fully resolved. If you still see a blank area instead of the video player, please refresh your browser. If the issue persists...
Apr 16, 1:34 AM
investigating
We’re currently investigating an issue where some users see a blank area instead of the video player when trying to watch Udemy courses in a web browser. Our engineering team is working to identify the cause and restore normal video playback. Workaround: Some users may be able to access and watch their courses by: – Using the Udemy mobile app (iOS or Android), or – Trying a different browser or device. We’ll share another update here as soon as we have more information.
Apr 16, 1:09 AM
Course Access Issue
major

Started: Apr 16, 1:09 AM

identified
We are currently investigating an issue where learners experience a blank screen when attempting to access a course. Our engineering team is actively investigating the root cause.
Apr 16, 1:09 AM
The Udemy.com site is degraded
minor

Started: Apr 13, 1:30 PM

investigating
Our Udemy.com site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.
Apr 13, 1:30 PM
Unexpected Email Notifications.
minor

Started: Apr 12, 4:36 PM

investigating
We are currently investigating an issue where some learners may be receiving an usually high number of email notification from the platform. Our engineering team is actively working to identify the root cause and mitigate the impact. We understand this may be disruptive and appreciate your patience while we resolve the issue.
Apr 12, 4:36 PM
Site is degraded
major

Started: Apr 9, 9:48 AM

monitoring
Current Status: Recovery in Progress We’re starting to see positive signs of recovery on the site. Our engineering team will continue monitoring to ensure full restoration. Thank you for your continued patience.
Apr 9, 9:54 AM
investigating
Our site is experiencing a stability issue. Symptoms are blank pages and slowness on the site. We're looking into this, and we'll report back as more information becomes available.
Apr 9, 9:48 AM
CLP issues
major

Started: Apr 6, 5:18 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 6, 6:44 PM
identified
Some course pages may not load and instead show an error, preventing learners from accessing the course content.
Apr 6, 5:50 PM
identified
We are continuing to work on a fix for this issue.
Apr 6, 5:44 PM
identified
Non-cached course landing pages may fail to load for users, resulting in errors when accessing course content.
Apr 6, 5:18 PM
March 2026
Course completion ratio is not updated
major

Started: Mar 30, 10:07 AM

monitoring
We’re seeing gradual recovery in the course completion ratio. We will continue to monitor the results.
Apr 1, 10:04 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 30, 11:09 PM
identified
The issue has been identified and a fix is being implemented.
Mar 30, 4:09 PM
investigating
We are investigating an issue where learner course progress appears as less than 100% in reports and dashboards, despite the fact that they have already received completion certificates. Our engineering team is currently working to resolve it.
Mar 30, 10:07 AM
Some coding exercises showing “Something is wrong in our systems” error

Started: Mar 20, 3:37 PM

identified
The issue has been identified and a fix is being implemented.
Mar 20, 4:26 PM
investigating
We are investigating an issue where some learners are unable to complete coding exercises. After running or modifying the base code and clicking Run tests, the execution hangs for 1–2 minutes and then returns the error message “Something is wrong in our systems.”
Mar 20, 3:37 PM
Udemy Business MCP authentication issues
major

Started: Mar 12, 4:15 PM

investigating
SSO login has been restored. We are now focused on a remaining issue where some users cannot authenticate to the Udemy Business MCP Server for AI tool integrations. Our team is investigating and deploying fixes.
Mar 12, 4:35 PM
investigating
We are currently investigating an issue affecting Single Sign-On (SSO) for some users following a recent authentication service migration. At this time, most existing users can log in via SSO but may have experienced failures earlier. New users attempting to sign up via SSO are still impacted. They may see a generic error message or be redirected back to the login page after attempting SSO. We will provide updates here as we make progress. As a temporary workaround, where available in you...
Mar 12, 4:15 PM
View live status for Udemy Browse all services