Udemy Outage History
Daily status observations, past incidents, and reported issue history for Udemy.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 92% | 25 | 2 |
| July 2026 | 100% | 31 | 0 |
| June 2026 | 96.7% | 30 | 1 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Investigating Web Login Application Errors
Started:
Udemy.com (Marketplace)
identified
Our site is currently experiencing a stability issue — our engineering team is currently working to resolve it.
This may impact Udemy.com learners accessing the platform via desktop web browsers.
Symptoms are login failures and client-side application errors when attempting to access the site on desktop browsers (Chrome, Firefox, Brave).
Recommended Workaround:
The mobile experience is unaffected. You can continue accessing your courses using the Udemy Mobile App or a mobile web browser ...
investigating
We are currently investigating reports of users encountering an application error ("client-side exception") when loading the Udemy web login page.
Workaround:
The Udemy Mobile App (iOS and Android) is fully operational and unaffected by this issue. Impacted learners and instructors are advised to log in via the mobile app while we work on a fix for web access.
We are actively working with engineering to resolve this as quickly as possible. We will continue to post updates within the next ho...
investigating
We are investigating reports of some users being unable to log in to Udemy. Our engineering team is actively working on a fix. We will provide updates as more information becomes available.
SSO Login failures
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are seeing reports of SSO login failures of Udemy Business users. Our engineers have been aware of the issue and are now working to resolve it.
Users may see the error message "We’re experiencing some issues with our website" while logging in via SSO.
June 2026
Media Processing Delays
Started:
identified
We are currently aware of an issue where some media uploads may experience extended processing times. Uploaded media, including videos and images, may remain in a “Processing” state longer than expected.
identified
We are currently aware of an issue where some video uploads may experience extended processing times. Uploaded videos may remain in a "Processing" state longer than expected.
Who is impacted: Instructors uploading video content on the platform.
May 2026
Issues with course and subscription purchases
Started:
investigating
Our site is experiencing an issue with purchasing courses and subscriptions - We're looking into this, and we'll report back as more information becomes available.
Users Unable to Access Udemy.com
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Service disruption
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
We are seeing recovery in all impacted areas of our site. We are continuing to monitor for any further issues.
monitoring
Amazon is starting to recover according to the latest updates, but we are seeing some elevated errors again. We are continuing to monitor.
identified
Service disruption.
We are currently stable but still open to impact from the AWS issues. AWS is currently trying to restore a cooling system that caused an overheating event within the datacenter. Next schedule update is around 10pm PT.
You may see errors when trying to sign in or watch content.
It's still ongoing, we will share more updates as they come in.
Thank you for your patience.
identified
We are currently experiencing service disruptions due to a third-party infrastructure issue. Some users may experience degraded performance or intermittent errors.
Current status:
We have identified the root cause and are working with our infrastructure provider to restore full service. We are seeing signs of recovery and expect continued improvement.
We apologize for the inconvenience and will provide updates as the situation progresses.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue that may affect some logged-in users. Our engineering team is actively working to resolve it. We will provide updates as more information becomes available.
Site is degraded
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.
April 2026
Site is degraded
Started:
monitoring
We are seeing signs of recovery following earlier performance degradation across the platform.
Users should experience improved load times, and services are stabilizing. Our engineering team continues to monitor closely to ensure full resolution.
We will provide another update once monitoring is complete or if any changes occur.
investigating
We are continuing to investigate this issue.
investigating
Our site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.
Video player: some users see a blank screen instead of course videos
Started:
monitoring
Fix deployed for blank video player issue
We’ve deployed a change intended to fix the issue where some users saw a blank area instead of the course video player when watching Udemy courses in a web browser.
Initial checks indicate that video playback is working as expected again, but we are continuing to monitor error rates and user feedback to ensure the issue is fully resolved.
If you still see a blank area instead of the video player, please refresh your browser. If the issue persists...
investigating
We’re currently investigating an issue where some users see a blank area instead of the video player when trying to watch Udemy courses in a web browser.
Our engineering team is working to identify the cause and restore normal video playback.
Workaround: Some users may be able to access and watch their courses by:
– Using the Udemy mobile app (iOS or Android), or
– Trying a different browser or device.
We’ll share another update here as soon as we have more information.
Course Access Issue
Started:
identified
We are currently investigating an issue where learners experience a blank screen when attempting to access a course. Our engineering team is actively investigating the root cause.
The Udemy.com site is degraded
Started:
investigating
Our Udemy.com site is experiencing a stability issue - We're looking into this, and we'll report back as more information becomes available.
Unexpected Email Notifications.
Started:
investigating
We are currently investigating an issue where some learners may be receiving an usually high number of email notification from the platform.
Our engineering team is actively working to identify the root cause and mitigate the impact. We understand this may be disruptive and appreciate your patience while we resolve the issue.
Site is degraded
Started:
monitoring
Current Status: Recovery in Progress
We’re starting to see positive signs of recovery on the site.
Our engineering team will continue monitoring to ensure full restoration.
Thank you for your continued patience.
investigating
Our site is experiencing a stability issue. Symptoms are blank pages and slowness on the site. We're looking into this, and we'll report back as more information becomes available.
CLP issues
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Some course pages may not load and instead show an error, preventing learners from accessing the course content.
identified
We are continuing to work on a fix for this issue.
identified
Non-cached course landing pages may fail to load for users, resulting in errors when accessing course content.
March 2026
Course completion ratio is not updated
Started:
monitoring
We’re seeing gradual recovery in the course completion ratio. We will continue to monitor the results.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue where learner course progress appears as less than 100% in reports and dashboards, despite the fact that they have already received completion certificates. Our engineering team is currently working to resolve it.
Some coding exercises showing “Something is wrong in our systems” error
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue where some learners are unable to complete coding exercises. After running or modifying the base code and clicking Run tests, the execution hangs for 1–2 minutes and then returns the error message “Something is wrong in our systems.”
Udemy Business MCP authentication issues
Started:
investigating
SSO login has been restored. We are now focused on a remaining issue where some users cannot authenticate to the Udemy Business MCP Server for AI tool integrations. Our team is investigating and deploying fixes.
investigating
We are currently investigating an issue affecting Single Sign-On (SSO) for some users following a recent authentication service migration.
At this time, most existing users can log in via SSO but may have experienced failures earlier.
New users attempting to sign up via SSO are still impacted. They may see a generic error message or be redirected back to the login page after attempting SSO.
We will provide updates here as we make progress.
As a temporary workaround, where available in you...