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Twilio Outage History

Daily provider-status observations and published incident history for Twilio.

Component incident

Twilio has an active component incident; no global outage is indicated. Verified . Official provider source.

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0% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
minor Observed active window 4h 25m

View incident details and source

Started:

SMS, APAC
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from Twilio Phone Numbers to Bulgaria
minor Observed active window 22h 53m

View incident details and source

Started:

Voice, Europe
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
minor Observed active window 8h 57m

View incident details and source

Started:

SMS Short Code, North America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Ooredoo Kuwait
minor Observed active window 56h 28m

View incident details and source

Started:

SMS, Middle East & Africa
monitoring
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Increased Latency In Console
minor Observed active window 1h 24m

View incident details and source

Started:

Console
monitoring
Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are investigating an issue with increased latency in Console. At this time customers may experience slow load times in the Account Settings and Usage pages in Console, and at the Usage API. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME Cayman Islands
minor Observed active window 37h 41m

View incident details and source

Started:

SMS, Latin America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to LIME network subscribers in the Cayman Islands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Tigo Colombia
minor Observed active window 10h 54m

View incident details and source

Started:

SMS, Latin America
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Tigo network subscribers in Colombia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Tigo network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from Twilio to Datora Brazil
minor Observed active window 48h 30m

View incident details and source

Started:

SMS, Latin America
monitoring
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Intermittent Failures to Update Call Recordings
minor Observed active window 8m

View incident details and source

Started:

Voice REST API US1
identified
Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) United States
minor Observed active window 6h 2m

View incident details and source

Started:

SMS Short Code, North America SMS Toll-Free, North America SMS Toll-Free, North America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Toll-Free Numbers to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Legacy Incident Archive

793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
SMS Delivery Delays from Twilio to Pelephone and Ramy Levy Israel
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Pelephone and Ramy Levy network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone and Ramy Levy network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to T-Mobile Czech Republic
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to O2 Czech Republic
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to O2 network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team continuous actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from Multiple Networks to a Subset of Twilio France Phone Numbers
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio France Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio France Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Delivery Receipt Delays from a Subset of Twilio Short Codes to New Zealand
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery and delivery receipts from a subset of Twilio Short Codes to New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays From and to a Subset of Twilio Shortcodes in New Zealand
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing Sms Delivery Delays From and to a Subset of Twilio Shortcodes in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mexico Customers Unable to Activate Their Accounts
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where some customers in Mexico using USD currency may experience problems with their account balance not updating successfully. This may result in account suspension and prevent activation. Our engineering team is actively investigating this issue. We will provide another update within 1 hour or as soon as more information becomes available. Thank you for your patience.
Mexico Customers Unable to Activate Their Accounts
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where some Mexico customers using USD currency might experience issue related to account balance not getting updated successfully which is resulting in account suspension and preventing activation. Our engineering are actively investigating on this. We will provide another update in 1 hour or as soon as more information becomes available. Thank you for your patience.
investigating
Our monitoring systems have detected a potential issue with Twilio Billing. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays and Failures from Twilio to AT&T Mexico
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
SMS Delivery Delays and Failures To AT&T Mexico
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are experiencing SMS delivery delays when sending messages To AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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