Truckstop Outage History
Uptime record, past incidents, and downtime history for Truckstop.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 0% | 15 | 15 |
| July 2026 | 0% | 31 | 31 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 6.7% | 15 | 14 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
RMIS: FMCSA data update
Started: Aug 14, 9:14 PM
RMIS
monitoring
For RMIS customeres: FMCSA processed a large, intentional update to Census carrier data today, resulting in more carrier data changes than usual in RMIS monitoring. FMCSA confirmed the change directly and told us it was not an error. Most affected records are inactive carriers, though you may notice somewhat more activity on carriers you actively monitor. Additional updates may follow, and we will provide updates as we receive them.
Aug 14, 9:14 PM
Load Board Menu Items
Started: Aug 13, 1:19 PM
identified
The issue has been identified and a fix has been implemented. If you are still experiencing issues, a hard refresh (Ctrl + F5) will help resolve the issue in most cases
Aug 13, 1:30 PM
investigating
We are investigating reports of some customers experiencing issues accessing load board menu items. The team is working to resolve this as soon as possible.
Aug 13, 1:19 PM
Truck Posting Issue
Started: Aug 11, 2:43 PM
identified
The issue has been identified and a fix is being implemented.
Aug 11, 2:52 PM
investigating
We are investigating reports of some customers experiencing issues when accessing Truck Posting. Affected users may encounter a blank white screen, delayed page loading, or difficulty completing the truck post. The team is working to resolve this as soon as possible
Aug 11, 2:43 PM
July 2026
Saved Loads (Mobile only)
Started: Jul 13, 9:12 PM
investigating
We are aware that some customers may not have the Saved Loads button available on mobile. We are working to fix as soon as possible.
Jul 13, 9:12 PM
June 2026
Truck Management Unavailable
Started: Jun 29, 8:52 PM
investigating
We are investigating an issue affecting Truck Management. Customers may be unable to post, update, or remove truck availability, and search results may not reflect the most recent posted capacity. We are working to restore service as quickly as possible.
Jun 29, 8:52 PM
Load Board Issues
Started: Jun 29, 4:06 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 29, 4:33 PM
investigating
We are aware that some customers might be experiencing intermittent issues with load board menu items and load management functionality. We are working to resolve as quickly as possible.
Jun 29, 4:06 PM
Rate Insights Degraded
Started: Jun 15, 7:27 PM
investigating
We are currently investigating an issue with Rate Insights. Some requests may be failing intermittently, resulting in errors when attempting to retrieve rate estimates. We are working to resolve, thank you for your patience.
Jun 15, 7:27 PM
RMIS: SAFER Status Change
Started: Jun 12, 10:47 PM
RMIS
monitoring
The ingestion is complete and we have turned Motus data updates back on for most carriers within Truckstop’s RMIS.
For a small number of carriers, Motus has cases where more than one active DOT number shares the same MC number, making it unreliable to determine which carrier record an update belongs to. We've reported this to the FMCSA and are not displaying any updated Motus data those carriers until it's has been resolved by the FMCSA. We will continue to provide updates.
Jul 7, 11:01 PM
identified
The Motus data import into RMIS has completed. We are now working through applying that data to carrier records in RMIS, which will continue over the next several hours. Going forward, any new data received will process through the system in real time.
We will continue to provide updates as we progress.
Jul 7, 5:22 PM
identified
We have begun ingesting Motus data into RMIS and are seeing some anomalies that we are investigating. We will continue to provide updates as we progress on a full solution.
Jun 26, 2:39 PM
investigating
The SAFER company snapshot has been updated with a number of brand new Operating Authority Statuses, resulting in a many carriers being decertified in RMIS. We are working with FMCSA to confirm this change. In the meantime, we are reverting any carriers that were updated back to the status they had before. Once we have confirmation from the FMCSA, we will adjust appropriately to reflect the latest accurate Operating Authority Status information.
Jun 12, 10:47 PM
RMIS: FMCSA Inactive Authority Status
Started: Jun 9, 2:22 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 10, 6:48 PM
identified
The FMCSA has confirmed that there is an issue that has caused the Operating Authority Status to change for a large number of companies. They are currently working on a fix for this issue that they anticipate applying today (6/9).
Jun 9, 5:07 PM
identified
The issue has been identified and a fix is being implemented.
Jun 9, 4:19 PM
investigating
Due to a recent change with the FMCSA, we are seeing an error where dual-authority carriers Operating Status is showing incorrectly. We are in communication to resolve.
Jun 9, 2:22 PM
Rate Inisghts Unavailable
Started: Jun 5, 2:15 PM
investigating
We’re aware of an issue impacting Rate Insights and are actively working to resolve it. Our team is investigating the root cause and prioritizing a fix. We’ll share additional updates as they become available.
Jun 5, 2:15 PM
May 2026
Widespread service issues reported.
Started: May 29, 5:49 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 29, 2:29 PM
investigating
We are continuing to investigate this issue.
May 29, 11:31 AM
investigating
We are aware of an ongoing issue affecting some of our services. We are actively investigating and working to restore full functionality as quickly as possible.
We apologize for the inconvenience and will provide updates as more information becomes available.
Thank you for your patience.
May 29, 5:49 AM
TIN Matching Outage
Started: May 22, 4:17 PM
investigating
The IRS TIN matching service is currently down impacting the ability to validate carriers on RMIS. We appreciate your patience and will continue to provide updates when available.
May 22, 4:17 PM
RMIS: FMCSA Data Delay
Started: May 18, 5:32 PM
RMIS
SaferWatch
identified
We are in communication with the FMCSA daily about the missing L&I and new authority data. They are working to restore the regular data updates, but have not yet provided a timeline for when we can expect that. As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed.
May 28, 9:16 PM
investigating
We are continuing to wait for an update from the FMCSA regarding the data freeze. We appreciate your patience and will provide updates here as we receive them.
May 22, 2:52 PM
investigating
For RMIS and SaferWatch customers: The FMCSA is currently transitioning to Motus and has temporarily paused updates to L&I data, as well as the addition of new authorities to the Census file.
During this freeze, customers should not expect to see updates to L&I data or newly added authorities reflected in our platform. The FMCSA anticipates lifting the freeze on May 19, 2026.
As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and ...
May 18, 5:32 PM
Load Board Incidents
Started: May 14, 8:35 PM
investigating
We are aware that some menu items are not available in the Load Board such as Load Manager and Truck Posting. The team is actively working to resolve.
May 14, 8:35 PM
SONAR Insights
Started: May 13, 4:20 PM
investigating
We are aware the Van Load Board Pro users on long loading times for SONAR insights on load details and may time out. We are working with the vendor to correct this. Lane-level SONAR insights is still available.
May 13, 4:20 PM
Rate Insights
Started: May 7, 8:51 PM
investigating
We are aware that Rate Insights is not populating on the load board. The team is investigating and working to resolve as quickly as possible.
May 7, 8:51 PM
April 2026
Load Post Error
Started: Apr 30, 7:00 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 30, 7:04 PM
investigating
We are aware that customers are unable to post loads. The team is actively investigating and we apologize for any inconvenience.
Apr 30, 7:00 PM
ITSD log in cache
Started: Apr 28, 1:43 PM
identified
We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry. For steps on how to do this, please visit: https://community.truckstop.com/s/article/Clearing-cache-in-cookies-for-ITS-Dispatch.
Apr 29, 4:51 PM
identified
We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry.
Apr 28, 1:43 PM
March 2026
SaferWatch Data Dely
Started: Mar 30, 5:10 PM
investigating
We are aware that SaferWatch data may be outdated. The team is working to resolve as quickly as possible.
Mar 30, 5:10 PM