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100%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
28
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Global issue affecting all/ majority of TrekkSoft’s functionalities
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are currently monitoring the platform. Service has remained stable since the incident, and we continue to observe the system while our investigation remains ongoing.
investigating
We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk) meaning that you can neither access the TrekkSoft backoffice nor accept bookings via the booking widget, channel manager or website builder.
Our developers are already investigating the root cause of the issue.
We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please ...
June 2026
Issues accessing TrekkSoft Backoffice and POS Desk
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Certain domains and subdomains were inaccessible this mornig, which caused the temporary disruptions to TrekkSoft production functionalities (including the Backoffice, POS Desk, and Booking Widgets).
All systems and services are now fully operational and working as expected.
Next Steps: Our engineering team is closely monitoring performance and stability to ensure everything remains running smoothly.
We appreciate your patience while we brought services back online. Another update will be ...
investigating
The ongoing technical issue is also impacting booking functionality for certain accounts, preventing new bookings from being received.
Our development team is actively working on a fix. Thank you for your patience as we work to resolve this completely. We will keep you updated here.
investigating
We are currently experiencing issues in some Trekksoft production functionalities (a.o. Backoffice, POS Desk). This might result in you not being able to access the Backoffice or POS Desk.
Our developers are already investigating the root cause of the issue.
We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to contact us. We will make sure to keep you updated on ...
Global issue affecting all/majority of TrekkSoft’s functionalities
Source not attested
Last archived state: resolved
View archived record details
monitoring
For a short period of time, certain domains and subdomains were inaccessible, which caused the temporary disruptions to TrekkSoft production functionalities (including the Backoffice, POS Desk, and Booking Widgets).
Current Status:
System Recovery: All systems and services are now fully operational and working as expected.
Next Steps: Our engineering team is closely monitoring performance and stability to ensure everything remains running smoothly.
We appreciate your patience while we bro...
identified
We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk) that could potentially be affecting access to the TrekkSoft backoffice and bookings via the booking widget, channel manager or website builder.
Our developers are already investigating the root cause of the issue.
We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, plea...
Global issue affecting all/majority of TrekkSoft’s functionalities
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk) that could potentially be affecting access to the TrekkSoft backoffice and bookings via the booking widget, channel manager or website builder.
Our developers are already investigating the root cause of the issue.
We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, plea...
May 2026
Service interruptions at TrekkSoft
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk) meaning that you can neither access the TrekkSoft backoffice nor accept bookings via the booking widget, channel manager or website builder.
Our developers are already investigating the root cause of the issue.
We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please ...