New Multi-region uptime checks and custom-domain status pages

Degraded system performance

Major Impact Resolved Duration: 4h 6m October 11, 2026
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Current answer

TrekkSoft experienced a major incident: Degraded system performance. ServiceAlert observed recovery on Oct 11, 2026.

Official TrekkSoft status page Current TrekkSoft status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified
Affected Components
TrekkSoft Backoffice TrekkSoft API TrekkSoft Mobile App (mPOS) POS Desk TrekkSoft Website Builder

Incident Timeline

Identified
We have identified the source of the problem indicating a cyber attack. We are working to mitigate this attack.
Oct 11, 2026 at 6:06 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 11, 2026 at 5:09 PM UTC
Investigating
Trekksoft is currently experiencing degraded system performance across a range of services. We are currenlty working to identify the source of the problem and the exact effects on the system.
Oct 11, 2026 at 5:08 PM UTC
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