New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Treasury Prime Outage History

Uptime record, past incidents, and downtime history for Treasury Prime.

Checking current status...
93.5% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 75% 12 3
April 2026 100% 30 0
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Specific Bank Partner - MCB: Core Connectivity issue
minor

Started: May 7, 1:17 PM

monitoring
We are continuing to monitor for any further issues.
May 7, 10:38 PM
monitoring
We have implemented a change and are seeing successful core connectivity. We'll continue to monitor the platform.
May 7, 10:37 PM
investigating
Treasury Prime is seeing a loss of connectivity to the core for a specific partner bank, Merchant's Commerical. This will impact the availability of core balances. It will also impact payment processing for originated ACH items and book transfers. The team is working to identify and resolve the issue.
May 7, 1:17 PM
Treasury Prime Documentation Page

Started: May 6, 6:27 PM

identified
The Treasury Prime documentation page is showing some navigation bar headers with limited data or incomplete names. Although the main view issues experienced yesterday have been resolved, we continue to assess the pages for other issues and are working to resolve them. For any specific concerns, please send a request to help@treasurprime.com
May 6, 6:27 PM
Treasury Prime Documenation Page Errors

Started: May 5, 8:18 PM

monitoring
A change has been implemented and the view is restored. The team will monitor functionality.
May 5, 8:31 PM
investigating
Treasury Prime has seen that our documentation page is not displaying as expected. The team is currently working to resolve it.
May 5, 8:18 PM
March 2026
Specific Bank Partner: File connection impacting inbound payments at Piermont Bank

Started: Mar 30, 1:18 PM

investigating
Treasury Prime observed a successful connection at 2:30 PM ET and data has begun flowing for both incoming ACH and incoming wire processing. We continue to monitor the process.
Mar 30, 6:53 PM
investigating
Team continue to work on resolving the issue; in the interim, the teams are working to manually process outstanding files. Updates will be provided as that process completes.
Mar 30, 5:20 PM
investigating
The file connection between Treasury Prime and Piermont Bank for incoming ACH and wire payment has not been reestablished. Both teams are engaged in resolving the issue.
Mar 30, 3:13 PM
investigating
Treasury Prime is currently investigating a file transfer issue between ourselves and Piermont Bank. This is currently delaying the posting of incoming ACH items and incoming wires. We will provide updates as we work to resolve the issue.
Mar 30, 1:18 PM