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Treasury Prime Outage History

Uptime record, past incidents, and downtime history for Treasury Prime.

Checking current status...
94.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 90.3% 31 3
June 2026 100% 30 0
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Treasury Prime: Statements Inaccessible
minor

Started: Aug 3, 1:33 PM

monitoring
An additional change has been deployed and we are seeing successful statement access. We will continue to monitor. Please direct additional inquiries to help@treasuryprime.com
Aug 3, 9:49 PM
identified
Treasury Prime has identified some additional errors that can prevent access to statements and we continue to triage.
Aug 3, 6:16 PM
monitoring
A fix has been implemented and we are monitoring the results.
Aug 3, 5:54 PM
identified
The issue has been identified and a fix is being implemented.
Aug 3, 2:09 PM
investigating
Treasury Prime has identified the issue and is working to deploy a fix.
Aug 3, 2:09 PM
investigating
Treasury Prime is aware of errors when attempting to access the August deposit account statements (for transactions in July). We are investigating this to identify and remediate the issue.
Aug 3, 1:33 PM
July 2026
Mastercard Digital Wallet Tokenization Failures
minor

Started: Jul 29, 1:43 PM

monitoring
Our partner has reported a return to expected behavior for Mastercard digital wallet tokenization actions. We will monitor activity on our platform.
Jul 29, 2:26 PM
identified
Treasury Prime's card processing partner has identified an issue with Mastercard digital wallet tokenization where they are seeing failure to activate, suspend, resume, or remove tokens. They have escalated the issue with Mastercard and are actively working to resolve. Our programs may see failures when attempting to take action on digital wallet tokens as a result. We will update on status as more information is available.
Jul 29, 1:43 PM
Specific Bank Partner: OMB Bank File Connectivity

Started: Jul 21, 7:23 PM

monitoring
Treasury Prime has re-established connectivity and we are monitoring file exchanges.
Jul 21, 10:10 PM
identified
Treasury Prime and OMB are currently working on a fix for this issue.
Jul 21, 9:10 PM
identified
Treasury Prime and the OMB team are currently engaged in resolving an issue related to file connectivity between the two parties. This is currently impacting our ability to share outgoing NACHA files. Both teams are working to resolve the issue.
Jul 21, 7:23 PM
May 2026
Specific Bank Partner - MCB: Core Connectivity issue
minor

Started: May 7, 1:17 PM

monitoring
We are continuing to monitor for any further issues.
May 7, 10:38 PM
monitoring
We have implemented a change and are seeing successful core connectivity. We'll continue to monitor the platform.
May 7, 10:37 PM
investigating
Treasury Prime is seeing a loss of connectivity to the core for a specific partner bank, Merchant's Commerical. This will impact the availability of core balances. It will also impact payment processing for originated ACH items and book transfers. The team is working to identify and resolve the issue.
May 7, 1:17 PM
Treasury Prime Documentation Page

Started: May 6, 6:27 PM

identified
The Treasury Prime documentation page is showing some navigation bar headers with limited data or incomplete names. Although the main view issues experienced yesterday have been resolved, we continue to assess the pages for other issues and are working to resolve them. For any specific concerns, please send a request to help@treasurprime.com
May 6, 6:27 PM
Treasury Prime Documenation Page Errors

Started: May 5, 8:18 PM

monitoring
A change has been implemented and the view is restored. The team will monitor functionality.
May 5, 8:31 PM
investigating
Treasury Prime has seen that our documentation page is not displaying as expected. The team is currently working to resolve it.
May 5, 8:18 PM
March 2026
Specific Bank Partner: File connection impacting inbound payments at Piermont Bank

Started: Mar 30, 1:18 PM

investigating
Treasury Prime observed a successful connection at 2:30 PM ET and data has begun flowing for both incoming ACH and incoming wire processing. We continue to monitor the process.
Mar 30, 6:53 PM
investigating
Team continue to work on resolving the issue; in the interim, the teams are working to manually process outstanding files. Updates will be provided as that process completes.
Mar 30, 5:20 PM
investigating
The file connection between Treasury Prime and Piermont Bank for incoming ACH and wire payment has not been reestablished. Both teams are engaged in resolving the issue.
Mar 30, 3:13 PM
investigating
Treasury Prime is currently investigating a file transfer issue between ourselves and Piermont Bank. This is currently delaying the posting of incoming ACH items and incoming wires. We will provide updates as we work to resolve the issue.
Mar 30, 1:18 PM
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