Core API and SFTP Connection Issues - Specific Bank Partner: Bangor Savings
View the provider incident record →Current answer
Treasury Prime experienced a major incident: Core API and SFTP Connection Issues - Specific Bank Partner: Bangor Savings. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Affected Components
API
Incident Timeline
Identified
Our bank partner made a change to mitigate the issue and we are seeing improved communication in all channels. We continue to monitor processing.
Sep 10, 2026 at 7:48 PM UTC
Investigating
Treasury Prime is currently triaging an issue with our connection to the core and SFTP process for a specific bank partner, Bangor Savings Bank. The communication issue will impact our ability to return core data and complete book transfers between core accounts. It will also impact payment flows dependent on book processing such as ACH origination, incoming ACH processing, and wire processing. We are currently investigating and will work to resolve as soon as possible.
Sep 10, 2026 at 7:42 PM UTC
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