Looking for an update now? Check the current status, or follow ABC Trainerize for future changes.
86.5%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
ABC Fitness detected an issue Impacting Data Availability and are Monitoring
ABC’s third-party vendor successfully implemented a fix, and data synchronization for Insights Analyze and Insights Customize is now in progress. Previously delayed data may take additional time to become available while processing completes. The current estimated time for full data availability is 2:00 PM Central Time.
Our teams continue to monitor the environment while data synchronization completes. We will provide another update once complete.
Thank you for your patience.
identified
ABC support teams continue to investigate an issue affecting data processing for Insights Analyze and Customize. As a result, data from yesterday may be delayed or unavailable in reports and dashboards.
Our third-party vendor has identified the root cause of the issue and is actively working on a permanent fix. In the meantime, a workaround is in progress and showing positive signs of restoring data availability. We will provide another update as soon as more information becomes available.
We apologize for the disruption and appreciate your patience.
identified
ABC support teams continue to investigate an issue affecting data processing for the Insights Analyze and Customize. As a result, data from yesterday may be delayed or unavailable in reports and dashboards.
Our teams are actively working with our third-party vendor to restore data availability as quickly as possible. We will provide another update as soon as more information becomes available.
We apologize for the disruption and appreciate your patience.
investigating
We have identified an issue impacting data processing and availability. Clients may experience delayed or partial data in reports and dashboards. Our teams are actively investigating and working to restore normal data processing. Further updates will be provided as they become available.
Thank you for your patience.
ABC Fitness has detected an issue with Delay in DRDR Reports and are Resolved
We have identified and addressed the issue impacting data availability in DRDR reports. Data processing has completed successfully, and report data is now available as expected. Our teams are actively monitoring the environment to ensure continued stability and will provide further updates if needed.
We appreciate your patience as we validate the fix.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of billing information not being displayed in DRDR reports for a subset of users.
Our engineering teams are actively investigating and working toward resolution. We will provide additional updates as more information becomes available.
Thank you for your patience.
August 2026
ABC Fitness has detected an issue with Trainerize and are Monitoring
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.
We appreciate your patience as we validate the fix.
investigating
ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.
We will provide updates as soon as more information becomes available.
Thank you for your patience.
ABC Fitness has detected an issue and are Investigating
Membership and OperationsEnterprise API ServicesMICOPoint of Sale System
monitoring
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.
We appreciate your patience as we validate the fix.
identified
We are investigating an issue affecting payment services within our applications and API calls. Customers may experience errors or delays when attempting to process payments.
Our teams are actively working to identify the cause and restore normal service. We will provide additional updates as more information becomes available.
investigating
ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action.
We will provide updates as soon as more information becomes available.
Thank you for your patience.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Past Exercise Stats Temporarily Disabled - Mobile
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix for an issue impacting ABC Trainerize and are currently monitoring platform performance to ensure continued stability.
As part of this process, the Past Exercise Stats functionality has been temporarily disabled in-app while our team continues to validate platform stability.
We appreciate your patience and will provide another update as soon as more information becomes available.
Service Disruption - Web & Mobile App
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our team has identified the issue causing the inability to login and have implemented a fix. We are continuing to monitor before resolving the incident.
Thank you for your patience. Follow our status updates here: www.status.trainerize.com.
identified
Hi everyone, we're aware of an issue causing users to be unable to login to the ABC Trainerize platform from both the web and mobile app. Our team is actively investigating and will provide an update shortly. Thank you for your patience. Follow our status updates here: www.status.trainerize.com.
Service Disruption — Web & Mobile App
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to make progress on resolving the login issue. Our team has identified the root cause and is actively working to complete the fix. We do not yet have a confirmed ETA for resolution, but we will share an update here as soon as more information or a timeline becomes available. Thank you for your continued patience and understanding.
identified
Our team has identified the issue causing the inability to login and are actively implementing a fix. We appreciate your patience and will provide another update as soon as we have more information. Thank you for your understanding and support.
investigating
Hi everyone,
We're currently experiencing a service disruption affecting our web and mobile apps. Our team is actively investigating and working to restore full service as quickly as possible.
We apologize for the impact this may be causing. Thank you for your patience.
May 2026
Service interruption - Web and Mobile Apps
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We're currently experiencing a service interruption on the ABC Trainerize web and mobile app. Our team is actively investigating and will provide a resolution as soon as possible. We apologize for any inconvenience.
April 2026
Partial service interruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Hi everyone, we're currently experiencing a partial service interruption on the web and mobile apps. Our team is currently investigating and we will be updating everyone as soon as possible.
