ABC Fitness has detected an issue with Insights and are identified

A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution.

We appreciate your patience as we validate the fix.

We have identified the source of the issue affecting the applications listed below.

Currently, the impact is limited to Scheduled reports within Insights FDM. Ad hoc reports run manually remain available for any urgent needs. Once the issue is resolved the scheduled reports should be resent without customer intervention.

We are actively working on a resolution and will continue to share updates as progress is made.
We understand the impact and are working diligently to restore full service.

Thank you for your continued patience and support.

We are continuing to investigate this issue.

We are currently investigating an issue affecting scheduled reporting services. Some customers may experience failures or delays receiving scheduled Insights / FDM reports

Our engineering teams are actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work toward resolution.