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82.8%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
86.7%
30
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have discovered the source of the issue and have deployed a fix. We are seeing systems returning to normal and will continue to monitor the progress.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue causing latency within our Sling Platform. You may experience slowness within Sling as well as logging into Sling during this time.
A fix has been implemented, and we're seeing signs of recovery. We will keep you updated as new information is available.
investigating
We are aware of an issue leading to increased number of payment failures for catering and invoice orders and are investigating. Updates will be provided here as they are available.
Toast POS appPOS Web applicationOnline OrderingToast Tables
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
If your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments. Until your connection is reestablished, please follow the steps in our offline mode guide:
https://toast.help/offline
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.
We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We expect these funds to be deposited to your account by the end of business day, 09/18. Thank you for your patience.
monitoring
We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We expect these funds to be deposited to your account by the end of business day, 09/18. Thank you for your patience.
VISA has implemented a fix, and we’re seeing signs of recovery. Affected customers can continue attempting a different card or alternative payment method. We’ll update you as new information is available.
https://support.toasttab.com/en/article/Taking-Payments
We are seeing signs of recovery and are continuing to monitor.
investigating
We are aware of an issue affecting Toast Systems that use SMS messaging and are investigating. Updates will be provided here as they are available.
Legacy Incident Archive
16 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Online and 3PO failures
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.
investigating
We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.
Online Ordering Incident
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.
ToastWeb Incident
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing recovery and users able to access ToastWeb. We will continue to monitor
investigating
Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb
investigating
We are currently investigating an issue with ToastWeb not being able to be reached. We will continue to update as we move further in investigation.
Unable to Login on Devices
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.
Publishing Outage
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are monitoring a fix for the issue.
investigating
We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.
March 2026
03/27/2026 - Digital Ordering Incident
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We have implemented a change and are seeing no signs of issues currently.
investigating
We have implemented a change and are seeing no signs of issues currently.
investigating
We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.
