New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Toast Outage History

Uptime record, past incidents, and downtime history for Toast.

Checking current status...
90.1% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 96% 25 1
April 2026 83.3% 30 5
March 2026 90.3% 31 3
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Toast Tables/Booking Down
minor

Started: May 12, 8:46 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 12, 9:10 PM
investigating
We are continuing to investigate this issue.
May 12, 9:02 PM
investigating
We are currently investigating this issue.
May 12, 8:46 PM
April 2026
Online and 3PO failures
major

Started: Apr 29, 12:07 AM

identified
We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.
Apr 29, 12:29 AM
investigating
We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.
Apr 29, 12:07 AM
Online Ordering Incident
minor

Started: Apr 24, 6:21 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 24, 6:37 PM
identified
The issue has been identified and a fix is being implemented.
Apr 24, 6:30 PM
investigating
We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.
Apr 24, 6:21 PM
ToastWeb Incident
critical

Started: Apr 22, 6:42 PM

monitoring
We are seeing recovery and users able to access ToastWeb. We will continue to monitor
Apr 22, 7:03 PM
investigating
Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb
Apr 22, 6:57 PM
investigating
We are currently investigating an issue with ToastWeb not being able to be reached. We will continue to update as we move further in investigation.
Apr 22, 6:42 PM
Unable to Login on Devices
minor

Started: Apr 21, 5:19 PM

monitoring
We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.
Apr 21, 5:19 PM
Publishing Outage
minor

Started: Apr 3, 1:18 PM

monitoring
We are monitoring a fix for the issue.
Apr 3, 1:35 PM
investigating
We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.
Apr 3, 1:18 PM
March 2026
03/27/2026 - Digital Ordering Incident
major

Started: Mar 27, 1:10 PM

monitoring
We are continuing to monitor for any further issues.
Mar 27, 2:42 PM
monitoring
We are continuing to monitor for any further issues.
Mar 27, 2:08 PM
monitoring
We have implemented a change and are seeing no signs of issues currently.
Mar 27, 1:39 PM
investigating
We have implemented a change and are seeing no signs of issues currently.
Mar 27, 1:36 PM
investigating
We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.
Mar 27, 1:10 PM