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82.8%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
86.7%
30
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have discovered the source of the issue and have deployed a fix. We are seeing systems returning to normal and will continue to monitor the progress.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue causing latency within our Sling Platform. You may experience slowness within Sling as well as logging into Sling during this time.
A fix has been implemented, and we're seeing signs of recovery. We will keep you updated as new information is available.
investigating
We are aware of an issue leading to increased number of payment failures for catering and invoice orders and are investigating. Updates will be provided here as they are available.
Toast POS appPOS Web applicationOnline OrderingToast Tables
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
If your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments. Until your connection is reestablished, please follow the steps in our offline mode guide:
https://toast.help/offline
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.
We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We expect these funds to be deposited to your account by the end of business day, 09/18. Thank you for your patience.
monitoring
We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We expect these funds to be deposited to your account by the end of business day, 09/18. Thank you for your patience.
VISA has implemented a fix, and we’re seeing signs of recovery. Affected customers can continue attempting a different card or alternative payment method. We’ll update you as new information is available.
https://support.toasttab.com/en/article/Taking-Payments
We are seeing signs of recovery and are continuing to monitor.
investigating
We are aware of an issue affecting Toast Systems that use SMS messaging and are investigating. Updates will be provided here as they are available.
Legacy Incident Archive
16 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
(08/15/2026)Mastercard Payment Degradation
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We were notified of a disruption in Mastercard payments. You may experience prolonged processing times, error messages, or denials on Mastercard transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information.
Please advise all servers and guests to attempt a different card or alternative payment method.
https://support.toasttab.com/en/article/Taking-Payments
Toast Retail Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue affecting Toast Retail and are investigating. You may experience issues with newly created retail items not showing in your Item Library. Updates will be provided here as they are available.
July 2026
Visa Card Processing Latency
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We were notified of a disruption in Visa payments. You may experience prolonged processing times, error messages, or denials on Visa transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information.
Please advise all servers and guests to attempt a different card or alternative payment method.
https://support.toasttab.com/en/article/Taking-Payments
Card Processing
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We were notified of service disruption and we are working diligently to address the issue. You may experience prolonged processing times or receive error messages on card transactions. Our investigation remains ongoing, and we will share more information as we receive updates.
Please advise all servers and staff to use Background Processing with every order. This will ensure that all orders are processed once we are back online.
https://toast.help/offline
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
UberEats Disruption
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor from our end.
identified
We are continuing to work on a fix for this issue.
identified
We are aware of an ongoing UberEats disruption affecting the UberEats integration and Toast Delivery Services for some customers.
For additional information on service interruptions from Third Party partners, please contact the partner directly.
June 2026
DoorDash Service Interruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers.
For additional information on service interruptions from Third Party partners, please contact the partner directly.
Toastweb Down
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
DoorDash Service Interruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers.
For additional information on service interruptions from Third Party partners, please contact the partner directly.
May 2026
Toast Status Update - Ireland Support Phone Line Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing intermittent connection issues with Ireland Toast Customer Care phone lines. If you are an Ireland based customer experiencing issues reaching Customer Care by phone, please use the following phone number (01) 913 1083 or visit Toast Support Center to chat with a Care agent.
Toast Tables/Booking Down
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
