New Multi-region uptime checks and custom-domain status pages

TiDB Cloud Outage History

Daily provider-status observations and published incident history for TiDB Cloud.

Operational

TiDB Cloud is operational. Verified . Official provider source.

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98.3% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 96.7% 30 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Issues with Cluster Changes via TiDB Cloud Console and API
critical Observed active window 29m

View incident details and source

Started:

TiDB Cloud Portal Backend
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating an issue affecting cluster change operations through the TiDB Cloud Console and API. Existing clusters remain operational, and database workloads are not affected. We will provide updates as more information becomes available.

Legacy Incident Archive

3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
TiDB Cloud Web Console and API Performance Degradation
minor Source not attested
Last archived state: resolved
View archived record details
TiDB Cloud Portal Backend TiDB Cloud Portal Frontend
identified
We have identified the root cause and are currently working on optimizations to restore normal Web Console and API performance. Database services remain unaffected. We appreciate your patience while we work on the fix.
investigating
We are currently investigating an issue causing slower response times for the TiDB Cloud Web Console and APIs. Database services are not affected and continue to operate normally. We are working to resolve the issue as soon as possible. We apologize for the inconvenience.
July 2026
US-West-2 Starter and Essential Cluster Partial Outage
major Source not attested
Last archived state: resolved
View archived record details
investigating
Some Starter and Essential services in AWS us-west-2 are currently unavailable. We are investigating the root cause.
Degraded Performance on tidbcloud.com
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing slower-than-usual response times on tidbcloud.com. Our team is actively investigating the issue and will provide updates as soon as more information becomes available.
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