New Multi-region uptime checks and custom-domain status pages

Issues with Cluster Changes via TiDB Cloud Console and API

Critical Impact Resolved Duration: 29m September 13, 2026
View the provider incident record →

Current answer

TiDB Cloud experienced a critical incident: Issues with Cluster Changes via TiDB Cloud Console and API. ServiceAlert observed recovery on Sep 13, 2026.

Official TiDB Cloud status page Current TiDB Cloud status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow TiDB Cloud for future changes.

Incident Lifecycle

Investigating Monitoring
Affected Components
TiDB Cloud Portal Backend

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 13, 2026 at 9:48 AM UTC
Investigating
We are investigating an issue affecting cluster change operations through the TiDB Cloud Console and API. Existing clusters remain operational, and database workloads are not affected. We will provide updates as more information becomes available.
Sep 13, 2026 at 9:30 AM UTC
Was your business affected by this TiDB Cloud outage?
Follow TiDB Cloud and route available status alerts to email or a team channel.