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94.1%of 34 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
92.6%
27
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Investigating Reports of Email Monitor & Attachment Errors
We identified a capacity issue impacting the file system and successfully scaled the environment to address it. Email monitoring and attachment uploads are now functioning as expected.
investigating
We are currently investigating reports of elevated email monitor errors and attachment upload failures within Work Management.
Performance appears to have fully returned to normal, however we will continue monitoring to ensure it remains stable.
The root cause was a configuration change that had unintended side effects, which was quickly reversed.
investigating
We are actively investigating reports of performance degradation across Work Management the iPaaS platforms.
Legacy Incident Archive
8 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
We are aware of a system offline message being returned for the work management web applications and are investigating root cause. The web applications appear online at this time.
July 2026
Investigating elevated response times
minorSource not attested
Last archived state: resolved
View archived record details
investigating
TeamDynamix is currently investigating reports of latency. We will provide updates as soon as possible.
Investigating Azure networking issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
TeamDynamix has been made aware of ongoing high-level Azure networking issue that are presently affecting all of our Azure hosting (Work Management and iPaaS) in East US. We will monitor and provide updates until Azure confirms this is resolved.
June 2026
Upstream Network Connectivity Issues for the Work Management platform
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
As of 1:07AM ET traffic is flowing normally and backend services are processing the backlog.
identified
An upstream network issue is causing delays in connectivity to external systems for the Work Management platform.
Investigating WebAPI issue with custom attributes during ticket creation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are in the process of rolling out a hotfix for this issue, which we will monitor to confirm it has fully addressed the issue.
investigating
We are investigating an issue regarding the usage of the Web API to create tickets which results in specified custom attributes not having values set for them.
May 2026
Backend Service Outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue began at 3:45pm ET and a fix was deployed at 4:04pm ET. We are monitoring the effectiveness of the fix.
investigating
We are experiencing a backend service outage. We are working to identify the root cause and resolve as soon as possible.
Investigating client-licensed user access to projects in client portals.
Source not attested
Last archived state: resolved
View archived record details
investigating
Investigating client-licensed resource issues regarding access to interact with appropriate areas of Projects via the client portal. Client users are unable to add new issues and update tasks on project plans that they've been assigned to.
April 2026
Webhook execution delay
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating a delay in webhooks executions that began approximately around 2:14 PM ET. We're taking steps to mitigate the delays as soon as possible.