New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Monitor Features overview Vendor status Uptime & synthetic checks SSL monitoring Operate Incident management Live demo
By team SaaS engineering IT & help desk MSPs & service providers By industry Ecommerce AI product teams Education IT By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan Coverage wizard SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard

Tavus Outage History

Uptime record, past incidents, and downtime history for Tavus.

Checking current status...
87.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 80% 15 3
July 2026 87.1% 31 4
June 2026 93.3% 30 2
May 2026 86.7% 15 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Intermittent Response Issues with Cartesia TTS
minor

Started: Aug 5, 9:41 PM

monitoring
Cartesia has restored service, and conversations using Cartesia TTS are responding normally again. We are actively monitoring the service to ensure continued stability.
Aug 5, 9:53 PM
identified
We are working with Cartesia to restore normal service as quickly as possible. Upstream status: https://status.cartesia.ai/
Aug 5, 9:43 PM
investigating
We are investigating an issue affecting a small number of conversations configured to use Cartesia for TTS. PAL may intermittently fail to respond during conversations. We are actively investigating the cause.
Aug 5, 9:41 PM
Some Custom Replica Creations failing due to upstream Infra Provider Issue
minor

Started: Aug 5, 11:09 AM

monitoring
The upstream provider has recovered and we're relaunching custom replica trainings.
Aug 5, 11:29 AM
identified
We are experiencing some custom replica training failures due to an upstream infra provider issue. We are working on restarting all new customer replica trainings as soon as possible. Nothing is needed from your side.
Aug 5, 11:09 AM
Some Conversations Failing to Start
minor

Started: Aug 3, 6:27 PM

monitoring
All traffic has been routed away from the affected provider, and conversations are starting normally. We are actively monitoring the service to confirm continued stability.
Aug 3, 6:47 PM
identified
One of our GPU providers is experiencing networking issues, which is impacting conversations configured to use Cartesia for TTS and may cause them to fail to start. We are actively routing traffic away from the affected region
Aug 3, 6:43 PM
investigating
An outage affecting one of our GPU providers is causing elevated error rates for some conversations
Aug 3, 6:27 PM
Cartesia Incident
major

Started: Aug 1, 1:40 AM

monitoring
We are seeing traffic return to normal
Aug 1, 1:52 AM
identified
https://status.cartesia.ai/ Cartesia is failing over traffic. Elevnlabs users are not affected
Aug 1, 1:44 AM
investigating
An outage affecting our upstream TTS provider, Cartesia, is causing some conversations using Cartesia as the default TTS to fail to start. Elevenlabs users are not affected
Aug 1, 1:40 AM
July 2026
Increased conversation latency using the Gemma 4 model
minor

Started: Jul 30, 7:21 PM

identified
Our upstream model provider is rate- limiting a subset of requests for the Gemma 4 model, resulting in increased latency. We are routing traffic away from the affected capacity and working with the provider to restore normal performance.
Jul 30, 7:31 PM
investigating
We are investigating increased conversation latency affecting conversations using the Gemma 4 model. Conversations using other models are operating normally. We are actively working to identify the cause and will provide an update as soon as more information is available.
Jul 30, 7:21 PM
Some conversations are fail to start
major

Started: Jul 29, 10:23 PM

identified
We are working with Cartesia to restore service
Jul 29, 10:25 PM
investigating
We have identified the issue. An outage affecting our upstream TTS provider, Cartesia, is causing some conversations using Cartesia as the default TTS to fail to start. Only conversations configured to use Cartesia for TTS are affected. Cartesia is working on resolving this issue, and we're continuing to monitor. https://status.cartesia.ai/incidents/01KYQZ97RPSZBJRPEQGVGJANZP
Jul 29, 10:23 PM
investigating
We are currently investigating the issue
Jul 29, 10:14 PM
OSS LLM (tavus-oss) elevated latency and dropped turns
minor

Started: Jul 15, 5:00 PM

identified
tavus-oss conversational LLM rate-limited after an upstream provider change. Latency and dropped turns possible.
Jul 15, 9:38 PM
Delaying Joining on Google Meet Invites
minor

Started: Jul 6, 9:49 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 6, 10:37 PM
investigating
We are currently investigating this issue.
Jul 6, 9:49 PM
June 2026
Replica Join Failures for New Replicas
minor

Started: Jun 17, 1:22 PM

monitoring
A fix has been deployed and we have identified the root cause. Only a very limited subset of conversations using newly trained replicas were affected by join failures. We are continuing to monitor the system.
Jun 17, 3:09 PM
identified
We have identified an issue where newly created replicas are failing to join CVI conversations. Existing replicas are unaffected. This issue is caused by a problem with a downstream provider, who has been notified and is actively working on a resolution. We will provide further updates as the situation develops.
Jun 17, 1:22 PM
Async video generation and replica training are processing slower than expected
minor

Started: Jun 16, 5:24 AM

identified
Async video generation and replica training are encountering slower than expected processing times. While requests are completing successfully, they are taking longer than expected. We have identified a downstream provider encountering hardware slow downs. We are working with the provider to expedite a resolution. This incident does not impact CVI.
Jun 16, 5:24 AM
May 2026
Some conversations not starting
minor

Started: May 8, 12:27 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 8, 12:50 PM
investigating
We are investigating an infrastructure issue that is causing some conversations not to start
May 8, 12:27 PM
April 2026
Degraded Performance Across Multiple Services
minor

Started: Apr 30, 4:43 PM

monitoring
All deployments have been restored, and the issue with our cloud provider has been resolved. Services are now up and running, and we’re continuing to monitor to ensure stability.
Apr 30, 6:31 PM
identified
We’ve identified the root cause of the issue and are working on deploying a fix. Update: All services, except perception, are currently operating as expected. Update: We’re experiencing service degradation due to an issue with our cloud provider that is throttling model inference. We’ve restored some deployments and are working with them to bring all systems back to normal.
Apr 30, 4:43 PM
investigating
We’re currently seeing elevated error rates across multiple parts of our stack, including perception, knowledge base, Gemini conversation LLM, objectives, and guardrails.
Apr 30, 3:29 PM
Increased error rates with perception models
minor

Started: Apr 29, 3:21 PM

monitoring
Raven-0 and Raven-1 are now operating normally, and we are actively monitoring the system to ensure continued stability.
Apr 29, 7:31 PM
identified
The issue was identified and a fix has been deployed
Apr 29, 7:29 PM
investigating
We are investigating increased error rates with Raven-0 and Raven-1
Apr 29, 3:21 PM
Intermittent Call Connection Issues

Started: Apr 17, 4:05 PM

monitoring
There are intermittent call connection issues tied to upstream Daily and Cloudflare outages. Daily: https://status.daily.co/ Cloudflare: https://www.cloudflarestatus.com/
Apr 17, 4:05 PM
Replica takes longer to join in some conversations
minor

Started: Apr 14, 12:38 PM

investigating
We are currently investigating this issue.
Apr 14, 12:38 PM
Elevated Error Rate When Joining Conversations
major

Started: Apr 10, 3:42 PM

monitoring
A fix has been released by the Daily team, we are seeing traffic return to normal and will be continuing to monitor
Apr 10, 3:48 PM
identified
We are seeing elevated API errors from our webRTC provider Daily https://status.daily.co/incidents/0vkhkxd7m20b
Apr 10, 3:42 PM
Conversations not properly initiating
minor

Started: Apr 5, 10:36 PM

monitoring
A sub GPU provider has encountered a <10 minute outage involving their AWS instance. Traffic was automatically rerouted, although some conversations which were already sent to this provider did not properly join. All traffic is now performing within SLA, and we're continuing to monitor.
Apr 5, 10:55 PM
investigating
Conversations requests are succeeding, but encountering issues at the GPU level which are causing replicas to not properly join
Apr 5, 10:36 PM
View live status for Tavus Browse all services