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89.3%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are currently investigating issues across Squarespace, specifically regarding access to the Email Campaigns panel as well as applying and accessing certain premium features.
Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
We are continuing to work on a fix for this issue.
identified
The issue has been identified and we are working on a fix.
investigating
We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
investigating
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
New Payment Methods Cannot Be Saved
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Issue has been mitigated and we are monitoring the fix.
investigating
We are continuing to investigate this issue.
investigating
We’re investigating issues with new payment details being saved.
Checkout temporarily unavailable
Source not attested
Last archived state: resolved
View archived record details
monitoring
Checkout temporarily unavailable: we are upgrading our systems to serve you better. Checkout might be temporarily unavailable from April 16 1:00 AM ET to 2:00 AM ET.
Customers will see delays with domain transfers.
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.
Connectivity issues
Source not attested
Last archived state: resolved
View archived record details
investigating
We're investigating issues with loading sites.
March 2026
Connectivity issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Issue has been mitigated as of 5:36pm EDT. We are continuing to monitor for any further issues.
monitoring
We're investigating errors while connecting to some Squarespace sites.
monitoring
We're investigating errors while connecting to some Squarespace sites.
investigating
We're investigating errors while connecting to some Squarespace sites.
investigating
We're investigating errors while connecting to some Squarespace sites.
Acuity Scheduling - Clients of businesses may not be able to update card...
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing a service disruption.
Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected.
We will provide an update as soon as possible.
identified
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution. All users may be affected.
We will provide an update as soon as possible.
investigating
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution. All users may be affected.
We will provide an update as soon as possible.
Site Loading Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating issues with sites not loading properly due to errors and delays.
