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89.3%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are currently investigating issues across Squarespace, specifically regarding access to the Email Campaigns panel as well as applying and accessing certain premium features.
Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
We are continuing to work on a fix for this issue.
identified
The issue has been identified and we are working on a fix.
investigating
We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
investigating
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Acuity Scheduling - Unable to Connect to Meta
minorSource not attested
Last archived state: resolved
View archived record details
Acuity Scheduling
identified
We are continuing to work on a fix for this issue.
identified
We are currently experiencing a service disruption with the integration to Meta Services.
Our Engineering team has identified the issue and is working with Meta to resolve it.
We will provide an update as soon as possible.
Acuity Scheduling / Delayed Google calendar sync
minorSource not attested
Last archived state: resolved
View archived record details
Acuity Scheduling
investigating
We are currently investigating an issue causing Google calendar syncing to be delayed. This may also delay the creation of Google Meet links for appointments.
Acuity Scheduling Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing a service disruption.
Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected.
We will provide an update as soon as possible.
July 2026
Connectivity Issues
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating connectivity issues with Squarespace sites and account dashboards.
June 2026
Acuity Scheduling Elevated Errors
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing a service disruption.
We have identified the issue with Acuity Scheduling elevated errors.
We will provide an update as soon as possible.
investigating
We're investigating issues with Acuity Scheduling elevated errors.
investigating
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected.
We will provide an update as soon as possible.
May 2026
Connectivity Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating connectivity issues and 503 errors for Squarespace sites.
Acuity Scheduling Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing a service disruption where existing users are unable to create new Acuity trials.
Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected.
We will provide an update as soon as possible.
April 2026
Unable to create new sites and purchase or modify non-website subscriptions
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix has been implemented.
investigating
This might include:
- Not being able to create a new website using template store / blank template.
- Not being able to register a new domain name.
- Not being able to purchase or modify subscriptions.
Website subscriptions are not activated
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue with website subscriptions not being activated.
Site Loading and Editing Issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating issues with editing and loading sites.
