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Snappt Outage History

Uptime record, past incidents, and downtime history for Snappt.

Checking current status...
95.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 100% 31 0
June 2026 96.7% 30 1
May 2026 93.3% 15 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Identity Verification is unavailable for some applicants
major

Started: Aug 11, 10:59 PM

monitoring
Our Identity Verification partner has resolved the issue on their side and systems appear to be operating normally. We will continue to monitor.
Aug 11, 11:47 PM
identified
We're in direct communication with the affected Identity Verification Partner. They're investigating the problem from their side to why we're unable to connect. Expect another update in approximately 30 minutes.
Aug 11, 11:20 PM
identified
Applicants attempting to verify their identity outside the US or who, for whatever reason, cannot use CLEAR to verify their identity, are experiencing widespread errors. We've identified the issue and are working on a resolution.
Aug 11, 10:59 PM
May 2026
Applicant Reports temporarily inaccessble
critical

Started: May 29, 5:13 PM

monitoring
The database has returned to normal function. All services appear to be operating normally. We're continuing to monitor.
May 29, 6:10 PM
identified
We're seeing the impact of this outage spread to the applicant experience as well. Applicants are currently unable to submit. We're still working on a resolution.
May 29, 5:47 PM
identified
We've identified an issue accessing applicant reports. We're working on a resolution now.
May 29, 5:13 PM
April 2026
Income Verification Results Delayed
major

Started: Apr 18, 2:59 AM

monitoring
We've verified that the problem has been remediated. We're still working to make sure delayed submissions are within SLA.
Apr 18, 4:04 AM
identified
We've identified the probable cause of the issue and are working on a fix.
Apr 18, 3:13 AM
investigating
We've discovered a large backlog of Income Verification Results awaiting finalization. We're currently investigating the root cause of the issue.
Apr 18, 2:59 AM
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