Current answer
Snappt experienced a minor incident: Enterprise API Intermittent Errors. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
Applicant Experience
Yardi Integration
Enterprise Partner API
Other Integration
Trigo Web Application
Incident Timeline
Monitoring
All VOR requests have been reprocessed.
Our ID Verification vendor declared an incident during our reprocessing. We successfully reprocessed 75% of the delayed ID verifications before the incident began. We will reprocess the rest when their incident is resolved. We do not have an ETA yet.
Our ID Verification vendor declared an incident during our reprocessing. We successfully reprocessed 75% of the delayed ID verifications before the incident began. We will reprocess the rest when their incident is resolved. We do not have an ETA yet.
Sep 2, 2026 at 5:41 PM UTC
Monitoring
Identity Verification requests and Verification of Rent requests processed between ~7:30am and ~8:30am PDT were delayed. We are reprocessing them and they should be completed by 10am PDT.
Sep 2, 2026 at 4:27 PM UTC
Monitoring
The API was degraded starting a 7:24 am PST. You may have experienced intermittent timeouts or dropped connections.
Sep 2, 2026 at 2:54 PM UTC
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