Snapdocs, Inc. Outage History
Uptime record, past incidents, and downtime history for Snapdocs, Inc..
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 83.3% | 12 | 2 |
| April 2026 | 73.3% | 30 | 8 |
| March 2026 | 25% | 4 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Snapdocs Delays
Started: Apr 30, 7:17 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 30, 10:55 PM
identified
We continue to investigate delays within Snapdocs. Please email support@snapdocs.com with any questions
Apr 30, 9:23 PM
identified
We are continuing to work on a fix for this issue.
Apr 30, 8:08 PM
identified
The issue has been identified and a fix is being implemented.
Apr 30, 7:38 PM
investigating
We are currently investigating delays within Snapdocs
Apr 30, 7:17 PM
Closing Creation - Document Processing Delays
Started: Apr 29, 8:29 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 9:52 PM
investigating
We are continuing to investigate this issue.
Apr 29, 9:41 PM
investigating
We are currently investigating delays in document processing within closing creation. Our team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.
Apr 29, 8:37 PM
investigating
We are currently investigating delays in processing documents in our closing creation
Apr 29, 8:29 PM
Encompass Delays
Started: Apr 24, 5:50 PM
identified
Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions.
Apr 24, 9:06 PM
identified
Snapdocs customers on Encompass may be experiencing issues and delays, as reported by Encompass - https://www.ice.com/status/platform/encompass
This issue does not affect Snapdocs platform health.
Apr 24, 5:50 PM
Intermittent Closing Creation Delays
Started: Apr 17, 6:37 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 9:16 PM
identified
We continue to actively work toward a resolution for this issue. We appreciate your patience as our team works to restore full functionality.
If you have any immediate questions or need assistance, please reach out to us at support@snapdocs.com.
Apr 17, 8:45 PM
identified
We are currently investigating an issue causing delays in order and closing creation. Some orders may experience longer than normal processing times. Orders and closings can still be created manually. Please contact support@snapdocs.com with any questions.
Apr 17, 7:24 PM
investigating
We are currently investigating this issue.
Apr 17, 6:37 PM
Intermittent Closing Creation Delays
Started: Apr 8, 3:51 PM
monitoring
We are continuing to monitor for any further issues.
Apr 8, 10:14 PM
monitoring
New orders and closings submitted via email are now creating successfully. We are continuing to monitor the situation closely to ensure full stability.
If you have any questions or are experiencing any issues, please reach out to support@snapdocs.com.
Apr 8, 10:10 PM
identified
We continue to actively work toward a resolution for this issue. We appreciate your patience as our team works to restore full functionality.
If you have any immediate questions or need assistance, please reach out to us at support@snapdocs.com.
Apr 8, 9:17 PM
identified
We are actively working with our third-party provider to resolve the issue. Orders and closings can still be created manually through the platform. Please contact support@snapdocs.com with any questions.
Apr 8, 7:41 PM
identified
We are continuing to investigate delays in order and closing creation caused by disruptions to our email processing workflow.
Orders and closings can still be created manually in the meantime.
Apr 8, 5:29 PM
identified
We are currently investigating an issue causing delays in order and closing creation for some customers. The issue has been identified and is related to a third-party dependency in our email processing workflow. Some orders may experience longer than normal processing times.
Apr 8, 4:52 PM
investigating
We are continuing to investigate this issue. Please email support@snapdocs.com with any questions.
Apr 8, 4:44 PM
investigating
We have identified an issue affecting submissions received via email, which may cause delays in closing creation. Closings submitted through API integrations are not impacted. Please contact support@snapdocs.com for any questions
Apr 8, 4:03 PM
investigating
We are currently investigating this issue.
Apr 8, 3:51 PM
Mortgage Cadence Integration - Closings Not Creating
Started: Apr 6, 7:06 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 6, 7:40 PM
identified
Snapdocs is currently aware of issues impacting the creation of closings via the Mortgage Cadence integration. Please contact support@snapdocs.com for any questions.
Apr 6, 7:06 PM
March 2026
Errors Accessing Snapdocs
Started: Mar 26, 8:54 PM
monitoring
A fix has been implemented and we are monitoring the results. Please email support@snapdocs.com if you have any questions.
Mar 26, 10:56 PM
identified
We are continuing to work on a fix for this issue.
Mar 26, 10:26 PM
identified
We are currently investigating multiple issues affecting transaction processing, platform access, authentication, and notification delivery, which may result in delays or degraded performance for some users. Our team is actively working to identify root causes and restore full functionality as quickly as possible.
Mar 26, 10:06 PM
identified
We are continuing to work on a fix for this issue.
Mar 26, 9:19 PM
identified
Snapdocs is currently investigating errors accessing our website
Mar 26, 8:54 PM