New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Services Pricing Dashboard

Shipwell Outage History

Uptime record, past incidents, and downtime history for Shipwell.

Checking current status...
44% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 19Aug 16

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 75% 16 4
July 2026 45.2% 31 17
June 2026 6.7% 30 28
May 2026 85.7% 14 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 18 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
FedEx parcel Rest integration
major

Started: Jun 30, 6:03 PM

investigating
Hello Valued Customer, Shipwell is currently experiencing an issue with FedEx Parcel REST integration, which is impacting parcel rates. We are actively working with FedEx to get this resolved. We sincerely apologize for any inconvenience this may cause to your operations. Our team is closely monitoring the situation, and we will continue to provide updates as new information becomes available. Sincerely, Shipwell Customer Support
Jun 30, 6:03 PM
System Disruption
minor

Started: Jun 15, 2:27 PM

investigating
Hello Valued Customer, Shipwell is currently experiencing a system issue that impacts Webhooks, Scripts, carrier bidding capabilities, and order attachments. Our engineering team is actively investigating the issue and prioritizing a resolution. We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available. Sincerely, Shipwell Customer Support
Jun 15, 2:27 PM
System Latency
minor

Started: Jun 10, 2:51 PM

investigating
Hello Valued Customer, Shipwell has identified a system latency. Our engineering team is actively investigating the issue and prioritizing a resolution. We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available. Sincerely, Shipwell Customer Support
Jun 10, 2:51 PM
May 2026
System Latency
major

Started: May 18, 3:08 PM

identified
Hello Valued Customer, We have identified the root cause and are actively working to correct the issue. We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available. Sincerely, Shipwell Customer Support
May 18, 3:37 PM
investigating
We are continuing to investigate this issue.
May 18, 3:35 PM
investigating
Hello Valued Customer, Shipwell has identified a system latency. Our engineering team is actively investigating the issue and prioritizing a resolution. We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available. Sincerely, Shipwell Customer Support
May 18, 3:08 PM
System Latency
major

Started: May 14, 1:16 PM

investigating
Hello Valued Customer, Shipwell has identified a system latency. Our engineering team is actively investigating the issue and prioritizing a resolution. We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available. Sincerely, Shipwell Customer Support
May 14, 1:16 PM