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Shippo Outage History

Daily provider-status observations and published incident history for Shippo.

Operational

Shippo is operational. Verified . Official provider source.

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16.3% of 49 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 12.5% 24 21

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
UPS Service Degradation
minor Observed active window 1h 55m

View incident details and source

Started:

UPS
investigating
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
Canada Post Shipment service outage
major Observed active window 4h 19m

View incident details and source

Started:

Canada Post
investigating
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.
DPD Germany service degradation
minor Observed active window 30h 58m

View incident details and source

Started:

DPD DE
investigating
We are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
DPD DE Tracking Disruption
minor Observed active window 3h 14m

View incident details and source

Started:

DPD DE
investigating
Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
USPS Tracking disruption
major Observed active window 2h 23m

View incident details and source

Started:

USPS
investigating
Hi Team, we are currently seeing an interruption in USPS tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Elevated error rate on USPS Shipment API
major Observed active window 4h 3m

View incident details and source

Started:

USPS
investigating
Hi Team, We are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Elevated error rate on Canada Post Shipment API
major Observed active window 1h 24m

View incident details and source

Started:

Canada Post
investigating
Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Deutsche Post Tracking Disruption
critical Observed active window 8h 33m

View incident details and source

Started:

Deutsche Post
investigating
Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
September 2026
Elevated error rate on ontrac Transaction API
minor Observed active window 4h 32m

View incident details and source

Started:

OnTrac
investigating
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
USPS Service Degradation
major Observed active window 11m

View incident details and source

Started:

USPS
investigating
Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Legacy Incident Archive

76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Elevated error rate on Passport Shipment API
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.
USPS tracking outage
minor Source not attested
Last archived state: resolved
View archived record details
investigating
USPS tracking maintenance was completed about 2 hours ago, but we are still not receiving any tracking updates. We have reached out to USPS for clarification and will keep you posted once we receive an update.
Elevated error rate on canada Post Shipment Service
major Source not attested
Last archived state: resolved
View archived record details
investigating
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
Observing Interruption in Receiving USPS Tracking Events
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will provide further updates as soon as they become available.
Temporary disruption affecting USPS Military and U.S. Territory Shipments
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing a temporary disruption affecting label generation for USPS shipments destined for U.S. military addresses and certain U.S. territories. We are working with the carrier to restore normal service as quickly as possible.
Elevated error rate on USPS Transaction API
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We started seeing recovery for label generation , we are monitoring things for a while
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.