New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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ShareFile® Outage History

Uptime record, past incidents, and downtime history for ShareFile®.

Checking current status...
92.3% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 15 0
July 2026 83.9% 31 5
June 2026 93.3% 30 2
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
ShareFile customers with Storage Zone Controllers are not operational at this time.
major

Started: Jul 10, 4:12 PM

investigating
We are currently investigating this issue.
Jul 10, 4:12 PM
June 2026
RightSignature / eSignature uploads are failing.
critical

Started: Jun 30, 9:53 AM

investigating
This incident has been resolved.
Jun 30, 11:51 AM
investigating
A fix has been implemented and we are monitoring results.
Jun 30, 11:17 AM
investigating
The issue has been identified and a fix is being implemented.
Jun 30, 10:19 AM
investigating
A fix has been implemented and we are monitoring results.
Jun 30, 9:59 AM
investigating
**Identified** - The issue has been identified and a fix is being implemented.
Jun 30, 9:58 AM
investigating
We are currently investigating this issue.
Jun 30, 9:53 AM
Some ShareFile customers may be experiencing issues with their ShareFile account

Started: Jun 23, 2:37 PM

monitoring
A fix has been implemented and we are monitoring results.
Jun 23, 4:27 PM
identified
The issue has been identified and a fix is being implemented.
Jun 23, 4:15 PM
investigating
We are continuing to investigate this issue.
Jun 23, 2:49 PM
investigating
Some ShareFile customers may be experiencing issues with AI File Renaming and AI File Validation for Document Request Lists. We are investigating this issue and we will provide updates here as soon as available.
Jun 23, 2:37 PM
April 2026
BuyNow, Trial Conversion & SelfService-Billing is currently experiencing technical issue while accepting Credit Cards payments
minor

Started: Apr 22, 8:36 PM

investigating
We are currently investigating this issue.
Apr 22, 8:36 PM
March 2026
Some ShareFile users may be experiencing issues with uploads and downloads on their accounts
minor

Started: Mar 31, 7:47 PM

investigating
ShareFile customers may be experiencing issues with uploads and downloads. We are investigating this issue and we will provide updates here as soon as available.
Mar 31, 7:47 PM