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96.6%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
SevenRooms Partial Outage Affecting VMS and Widgets
Service is returning to normal across SevenRooms. Our engineering team remains engaged and monitoring closely to confirm stability.
identified
Our engineering team is actively working to resolve the issue. We'll provide another update by 7:15 AM ET.
identified
Following the earlier recovery, some users may experience slowness accessing VMS and Widgets. Our engineering team is actively working to resolve the issue. We'll provide another update by 6:40 AM ET.
monitoring
Service is recovering and SevenRooms is accessible again. Our engineering team is monitoring closely to confirm stability. We'll provide another update by 6:10 AM ET.
identified
We're investigating a partial service outage preventing some venues and guests from accessing SevenRooms. Our engineering team is actively working to identify the cause. We'll provide another update by 5:40 AM ET.
Legacy Incident Archive
2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Investigating service degradation affecting API, Booking, and Sync services
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Error rates have returned to normal and our engineering team is continuing monitoring closely to confirm stability. If you're still experiencing any issues, please contact support@sevenrooms.com.
investigating
We're investigating elevated errors and slowness affecting affecting our API, Booking, and Sync services. During this time, users may experience intermittent errors or latency when accessing these features.
Our engineering team is actively investigating the root cause and working toward a resolution. We will provide further updates as soon as more information becomes available.
June 2026
Investigating cloud service disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Google Cloud Support has communicated that the issue has been mitigated on their end, and we are seeing recovery across affected services. We will continue monitoring before confirming full resolution.
identified
We continue to monitor the third-party cloud service disruption and are working with Google Cloud Support as they investigate.
identified
We are in contact with Google Cloud Support Engineers regarding a regional cloud service disruption that is impacting a number of our application services.
Our team is working with Google Cloud and monitoring the impact closely. At this time, some users may experience degraded performance or intermittent errors.
We will provide another update as soon as we have more information.
