Current answer
SEVENROOMS experienced a major incident: SevenRooms Partial Outage Affecting VMS and Widgets. ServiceAlert observed recovery on Sep 7, 2026.
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Incident Lifecycle
Incident Timeline
Monitoring
Service is returning to normal across SevenRooms. Our engineering team remains engaged and monitoring closely to confirm stability.
Sep 7, 2026 at 11:27 AM UTC
Identified
Our engineering team is actively working to resolve the issue. We'll provide another update by 7:15 AM ET.
Sep 7, 2026 at 10:51 AM UTC
Identified
Following the earlier recovery, some users may experience slowness accessing VMS and Widgets. Our engineering team is actively working to resolve the issue. We'll provide another update by 6:40 AM ET.
Sep 7, 2026 at 10:18 AM UTC
Monitoring
Service is recovering and SevenRooms is accessible again. Our engineering team is monitoring closely to confirm stability. We'll provide another update by 6:10 AM ET.
Sep 7, 2026 at 9:54 AM UTC
Identified
We're investigating a partial service outage preventing some venues and guests from accessing SevenRooms. Our engineering team is actively working to identify the cause. We'll provide another update by 5:40 AM ET.
Sep 7, 2026 at 9:24 AM UTC
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