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ServiceMax Outage History

Daily provider-status observations and published incident history for ServiceMax.

Unknown

Current status for ServiceMax cannot be verified right now. Verified . Official provider source.

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38.5% of 65 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Salesforce Service Disruption
major Observed active window 6h 26m

View incident details and source

Started:

Critical Announcements
investigating
There’s a Salesforce service disruption currently affecting ServiceMax users in the following instances: BRA34, BRA36, BRA48, CAN36, CAN44, CAN46, CAN52, CAN54, USA228, USA236, USA272, USA286, USA312, and USA316. For more information, please visit https://status.salesforce.com/incidents/20004512. We’ll provide an update as soon as we receive a response from Salesforce.

Legacy Incident Archive

1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Zinc Analytics Outage
major Source not attested
Last archived state: resolved
View archived record details
identified
Zinc Analytics is currently unavailable due to a subscription-related issue with our Mode analytics provider. Core Zinc functionality is not affected. Workaround: Customers who need analytics access should use https://admin.beta.zinc-app.com, which does not depend on Mode. This beta app provides the replacement analytics experience while we continue addressing the Mode-related issue.
investigating
Zinc Analytics is currently unavailable due to a subscription-related issue with our Mode analytics provider. Core Zinc functionality is not affected. Workaround: Customers who need analytics access should use https://admin.beta.zinc-app.com, which does not depend on Mode. This beta app provides the replacement analytics experience while we continue addressing the Mode-related issue.
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