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ServiceMax Outage History

Uptime record, past incidents, and downtime history for ServiceMax.

Checking current status...
23.1% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 40% 15 9
July 2026 19.4% 31 25
June 2026 20% 30 24
May 2026 20% 15 12

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Zinc Analytics Outage
major

Started: Jun 8, 3:32 AM

identified
Zinc Analytics is currently unavailable due to a subscription-related issue with our Mode analytics provider. Core Zinc functionality is not affected. Workaround: Customers who need analytics access should use https://admin.beta.zinc-app.com, which does not depend on Mode. This beta app provides the replacement analytics experience while we continue addressing the Mode-related issue.
Jun 8, 3:34 AM
investigating
Zinc Analytics is currently unavailable due to a subscription-related issue with our Mode analytics provider. Core Zinc functionality is not affected. Workaround: Customers who need analytics access should use https://admin.beta.zinc-app.com, which does not depend on Mode. This beta app provides the replacement analytics experience while we continue addressing the Mode-related issue.
Jun 8, 3:32 AM