Current answer
ServiceMax experienced a major incident: Salesforce Service Disruption. ServiceAlert observed recovery on Oct 23, 2026.
Looking for an update now? Check the current status, or follow ServiceMax for future changes.
Incident Lifecycle
Affected Components
Critical Announcements
Incident Timeline
Investigating
There’s a Salesforce service disruption currently affecting ServiceMax users in the following instances: BRA34, BRA36, BRA48, CAN36, CAN44, CAN46, CAN52, CAN54, USA228, USA236, USA272, USA286, USA312, and USA316. For more information, please visit https://status.salesforce.com/incidents/20004512.
We’ll provide an update as soon as we receive a response from Salesforce.
We’ll provide an update as soon as we receive a response from Salesforce.
Oct 23, 2026 at 3:43 AM UTC
Was your business affected by this ServiceMax outage?
Follow ServiceMax and route available status alerts to email or a team channel.