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90.2%of 51 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
88.9%
27
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We identified the root cause and implemented a solution that we're currently monitoring.
investigating
Our systems signalled an uptick in keyword rank drops since September 25, which we are currently investigating.
During the investigation, the data will be unavailable from this date onwards.
We identified an issue causing delays in writing the AIO data. While we're working on the fix, users might experience temporary drops or fluctuations in AIO for the current day.
We are currently experiencing delays in processing the daily ranks, which are also affecting the Visibility Score calculation.
We're investigating the cause and will provide an update as soon as possible.
The issue is currently affecting only the Mobile. We are continuing to work on the fix.
identified
We are currently experiencing delays in processing the daily ranks for both devices, which are also affecting the Visibility Score calculation.
We're investigating the cause and will provide an update as soon as possible.
We are continuing to work on a fix for this issue.
identified
We are currently experiencing delays in processing the daily ranks and, in turn, calculating the Visibility Scores.
We're investigating the cause and will provide an update as soon as possible.
Legacy Incident Archive
22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Dellays in article generation
minorSource not attested
Last archived state: resolved
View archived record details
identified
We're currently experiencing an issue that delays article generation in the Content Writer section.
We identified the root cause and are working on the fix.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
May 2026
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
April 2026
Secondary Device Rank Processing Delay
minorSource not attested
Last archived state: resolved
View archived record details
identified
We identified an issue causing delays in processing new ranks for the secondary device.
We're currently working on the fix.
